Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Improve handling of email notifications when MS Teams Connector is enabled #299

Open
jasonblais opened this issue Sep 11, 2023 · 1 comment

Comments

@jasonblais
Copy link
Contributor

When MS Teams Connector is enabled, messages between Mattermost & MS Teams get synchronized.

Currently email notifications are triggered by both MS Teams & Mattermost, which is leading to user confusion.

One proposed approach is as follows:

  1. If a direct message is sent in Mattermost, synchronized to MS Teams, email notifications should be triggered based on user preferences in Mattermost

    • Will need to consider a case when the MS Teams user does not exist in Mattermost
  2. If a direct message is sent in MS Teams, synchronized to Mattermost, email notifications should be triggered based on user preferences in MS Teams

    • Will need to consider a case when the Mattermost user does not exist in MS Teams
  3. If any user who ran the command /msteams-sync disconnected, no email notifications should be triggered by Mattermost

@mkdbns
Copy link
Collaborator

mkdbns commented Sep 11, 2023

Email notifications are handled by their underlying platforms (mattermost / teams). The plugin currently has no known way to control email or desktop notification delivery based on these custom rules.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants