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MegaSync cannot launch on Mac #1007

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kobykotiv opened this issue Oct 12, 2024 · 2 comments
Open

MegaSync cannot launch on Mac #1007

kobykotiv opened this issue Oct 12, 2024 · 2 comments

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@kobykotiv
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My client uses MegaSync and isn't familiar with GitHub. Here is the Traceback.

MEGAprivate ERROR DUMP

Application: MEGAsync [64 bit]

Hash: d4844bceca4e070409517118ef552ff2

Version code: 50500.2

Module name: MEGA

Timestamp: 1728758250985

Operating system: Darwin

System version:  Darwin Kernel Version 17.7.0: Thu Jun 21 22:53:14 PDT 2018; root:xnu-4570.71.2~1/RELEASE_X86_64

System release:  17.7.0

System arch: x86_64

Error info:

Abort trap: 6 (6) at address 0x11216824a

Stacktrace:

1   ???                                 0x000000011216824a 0x0 + 4598432330

2   ???                                 0x000000011215d50b 0x0 + 4598387979

3   ???                                 0x0000000112167be9 0x0 + 4598430697

4   ???                                 0x000000011213b482 0x0 + 4598248578

5   ???                                 0x000000011213b5a9 0x0 + 4598248873

6   libdyld.dylib                       0x00007fff613d9292 dyld_stub_binder + 282

7   MEGAsync                            0x0000000109e167a0 _ZTIN6icu_737UMemoryE + 36616

8   MEGAsync                            0x00000001076c353e MEGAsync + 7853374

9   MEGAsync                            0x00000001075875cd MEGAsync + 6559181

10  MEGAsync                            0x00000001075a4eeb MEGAsync + 6680299

11  MEGAsync                            0x00000001075a4a9e MEGAsync + 6679198

12  MEGAsync                            0x00000001075a3b20 MEGAsync + 6675232

13  MEGAsync                            0x00000001075b91f2 MEGAsync + 6762994

14  MEGAsync                            0x00000001075dc3be MEGAsync + 6906814

15  MEGAsync                            0x00000001075eb9d2 MEGAsync + 6969810

16  libsystem_pthread.dylib             0x00007fff616f1661 _pthread_body + 340

17  libsystem_pthread.dylib             0x00007fff616f150d _pthread_body + 0

18  libsystem_pthread.dylib             0x00007fff616f0bf9 thread_start + 13


@AllenChangMusic
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Seconded

@vtmateos
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vtmateos commented Nov 18, 2024

Dear users,
Could you please reinstall version 5.6.1 from our website and retest? Feel free to share any further feedback here after testing.

Thank you!

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