AppStore Connect two factor auth with trusted phone number is not possible #996
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Hi @evorotnikov - thanks for your feedback! We'll take that into consideration for future prioritization. |
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@evorotnikov Are you talking about support for 2-step verification instead of 2-factor authentication? |
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@Oddj0b not really in my understanding, it's still 2-factor, but apple originally provide several options how to get a second factor:
So second case is not covered in appcenter in my opinion. Attaching what i see while logging in into developer.apple.com:
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@evorotnikov thanks for clarifying, I wasn't aware that Apple offered a service like this. I'll talk with our engineers to understand how hard it would be to implement. We normally prioritize Github tickets by reaction and if this receives enough 👍 there's a bigger chance it will be implemented. |
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@Oddj0b sure, thanks for replying to this one. I hope it will eventually be in. |
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@evorotnikov
And you should be able to create a store connection in AppCenter with the codes you receive to your phone number as you mentioned that your account has no devices linked. But yeah option where we explicitly wants to receive the code to the phone instead of devices is not available in AppCenter. |
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I can't use my SMS code to connect the apple account. This is very frustrating as my iPhone died. The code won't go to my macbook and I'm stuck unable to upload our production build. |
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It's tied to a dead iphone and since that's unavailable i'm getting them by SMS. My Macbook is a trusted device. |
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I searched through why my macbook isn't receiving them; apple prefers to send to your mobile device and if that's unavailable it will send to your SMS. So I'm stuck unable to upload my builds until I can revive the iPhone. |
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Oh thats strange why your MacBook is not receiving the 2fa codes. |
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This is also happening to me.
Turns out that I was signed into a different Apple ID on my MacBook. Once I switched accounts, I got the message. |
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It sounds like you have a trusted phone number and not a trusted device: https://support.apple.com/en-us/HT204915 |
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Is there any movement on this? Noticed the error message states that I can't use text messages. |
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I'm in a bit of a bind with this one. We use managed Apple IDs in the company and Apple has disabled the "trusted devices" 2FA for managed Apple IDs and I can only receive the code via SMS. But, as the screenshot above shows, App Center doesn't support 2FA via SMS codes. I would be very grateful if you could add support for SMS codes as I'm unable to set up TestFlight distribution in App Center at all at the moment. |
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I'm also stuck at this stage. Right now can't connect App Store because I don't have trusted device and there's no option to request to use trusted phone number added. |
@maciejtrybilo Do you have managed Apple IDs with federation enabled? |
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I'm facing the same issue |
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I have the same issue, it was working and I am unable to reconnect. I have multiple macbook pro's listed as devices but neither receive the code, it only comes via SMS |
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Same issue. SMS code come to phone but error message is |
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Same issue. I am received SMS code. But verification failed. Stil error message. |
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Same issue. I'm using a separate Apple ID for development purposes (dev@...) instead of my personal Apple ID. From what I gather, I'd need to sign out of my iPhone with my personal Apple ID and sign in with the developer Apple ID so that my device could be recognized. However, that's a little cumbersome to have to do. Seems like the SMS code should suffice. |
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@amie-wilt .... that's sad.. but this is a compatibility issue - if that's what they're focusing on. |
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Story suggestion: As a normal human being, I don't want to sign out of the personal Apple ID on my iPhone in order to sign in with a company issued Apple ID (thereinafter disabling iMessage and risking my personal photos and messages being uploaded), just to receive one 2FA code to distribute an app update at 5:00pm on a Friday night. |
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@adammcarth not ideal but did you try this? #996 (comment) |
I agree. This is must-have feature! |
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Come on devs, this issue has been opened for 2+ years! It is clear by now that this is a must have feature, as it's causing the community so much pain. I am close to moving away from App Center due to this issue. The fact that we have to deal with it on an ongoing basis as the App Store connection requires a re-connect every few months just adds insult to injury! I hope you can hear my frustration though text as I nearly missed a deployment deadline today due to this very issue. Please bump this one to the highest priority level. please! |
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I am also impacted by this must-have feature. Right now if you don't have an iOS phone linked to the Apple ID you use to manage App Center, you cannot add iOS testers. There's no justification for this. |
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I am experiencing a blocker here as well. When I enter the 6-digit code sent to my iPhone 12 Pro Max listed as a Trusted Phone Number, I get the same error as stated above. I've tried the aforementioned fixes and various other things found on the web, such as going into AppleId settings and generating a 2-step verification code and trying to use that for the 6-digit prompt. The issue may be with my AppleId account not showing any Side note: When I try to Have been wrestling with this for the better part of a day, any leads would be appreciated. |
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This is important. people will just drop app center for this with out opening a ticket or supporting this one. 90% of people just will quit without saying a word. You need to see the number of people here and multiply it by 100 if not 1000. |
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One of the top 10 commented (open) issues... and there is still no response from devs. The most funny thing is that I receive an sms with the verification code.. but I cannot use it... Please give us at least some timeline when it will be fixed :) |
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Same issue. Maybe related to wrong location used in the verification of Apple ID? |
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I was having issues with the SMS as well and this might be helpful for others but on my mac I did the following
You will see the below screen then click "Get a verification Code" then copy the code into appcenter to complete the authentication. I use this method as work around to authenticate from a trusted device and it works.
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Same problem here, nothing new to add.
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Same issue,,, |
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bump it up. Still got this issue |
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@LeoJHarris Others having problem here "NOT HAVING ANY DEVICE" associated because AppleId i use and others use is ONLY for Development purpose. We have main apple ID we use for our personal devices and we dont want to add any corporate Apple ID which is only for development. When MS developers sees such "workaround", they don't act. IMHO, Microsoft doesn't care with appcenter and they will retire this product soon or later as many others they did. Only solution here is using Azure Devos directly, |
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I did the following 1 I created an account exclusively for iOS deploy With this, I was able to connect to Appcenter with Apple. |
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I went through support within the App Center web site and I ended up removing my attached account then they sent me a URL(specific for me) and it took me to add an account from the distribute page not the account settings page. I entered my creds, got the 2FA code, entered and now back in business. |
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my issue is similar however I do have a physical device and the code sent to my device doesn't work, it'll give me this error each and every time:
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@amie-wilt solution worked perfectly for me. |
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This issue has been automatically marked as stale because it has not had any activity for 60 days. It will be closed if no further activity occurs within 15 days of this comment. |
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This issue will now be closed because it hasn't had any activity for 15 days after stale. Please feel free to open a new issue if you still have a question/issue or suggestion. |
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This issue will now be closed because it hasn't had any activity for 15 days after stale. Please feel free to open a new issue if you still have a question/issue or suggestion. |
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Same problem here. Can you enable the SMS option like when you use Applie web site? Because not everyone has an Apple trusted device (IPhone, Mac, etc) |
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Still an issue for us. |
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Still an issue. Why is this closed ? |
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Presento el mismo problema, algun@ ha tenido alguna solución? |
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Still an issue! Maybe reopen this one? |
and others
As part of distribution of iOs build there is a possibility to deploy it directly to AppStore/TestFlight vis store connection.
Currently while creating new connection for AppStore Connect i can't use trusted phone number and i don't have ios device with linked Apple Id, so there are no way to create a store connection.
It will be great to be able use trusted phone number and got two factor auth via sms or phone call.
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