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Welcome to the ReEntry412 wiki!

Introduction

This repository belongs to the Pittsburgh-based nonprofit, ReEntry412. The NewERA412 platform was built by student consultants in 67-373, Information Systems Consulting Project, @ Carnegie Mellon University.

The project is now maintained by Josh Lucas and the fine tech staff at WorkHardPgh

See the final Project Report, Executive Summary, and all other project deliverables.

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Quick Summary

The system serves ReEntry412 in two capacities.

1. As an accessible public platform for searchable NewERA resources
2. As a CRM internal to the organization

Main Features

• Publically displaying, searching, and filtering system Resources (+CRUD)

• User management (CRUD) for two types of users:

  1. Street Outreach Workers: only able to view resources, create referrals, and manage their caseload
  2. Admins: are given complete CRUD privileges as well as access to backend KPI's

• CaseLoad management, where system SOWs/Admins can add constituents to their caseloads (CRUD)

• Referral Creation:

  1. In System Referral: An Admin/SOW can refer a CaseLoadUser some system resources (via phone or email)
  2. Out of System Referral: Ditto but no CaseLoadUser object is needed (only a phone or email)
  • NOTE: Referral links (sent in referral notifications) are used to confirm whether a user accessed a sent referral. This is done by hardcoding a query param into the URL's link, then matching it with a referral in the backend. See documentation on the Resource model for more info.

• EMAIL/SMS Notifications: When a referral is made, the end-user is notified

  1. via Email: using django.core.mail
  2. via SMS: using an API key for the Twilio messaging service

• KPI Exports: system KPI's are aggregated and exported to Excel

• Unique Visit Tracking: Unique visits to site resources are tracked in the backend. The server checks the visitor's cookie, and increments the view count depending on whether their browser has see a particular resource or not.

• Password Resets: via the basic django.contrib.auth library

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External Documentation (general onboarding docs)

• Onboarding documents:

1. NewERA412 SOW Training Document (view only)