Manual Deployment of Web Part Browser Access

[bloopblop]

Hi,

Due to complex SharePoint Online architecture at a customer we have deployment the Web Part using the manual process. This works perfectly fine but we are seeing the following behavior on different browsers, it is always worth noting that the App Catalog resides on one site collection with a vanity domain and the sites reside on another site with a different vanity domain so the automated deployment was not possible:

IE 11 (aware this is not really compatible) - able to access the web part but no media
Chrome (the browser of choice for the customer) - this errors with a message "Failed to load the componen (AppCatalogURLfor thewebpart) Original Error: Failed to load URL. There was a network problem. This may be a problem with a HTTPS certificate. Make sure you have the right certificate"
New Edge - Works fine throughout

I am focused on this being a client setting, possibly policy or proxy related. Just need confirmation that you have not seen this before or there is nothing else I should be thinking about here.

Thanks

[Sowjanya-msft]

@bloopblop referring to the below Issue

Chrome (the browser of choice for the customer) - this errors with a message "Failed to load the componen (AppCatalogURLfor thewebpart) Original Error: Failed to load URL. There was a network problem. This may be a problem with a HTTPS certificate. Make sure you have the right certificate"

I am confused whether you are facing issue with your app catalog or get started app loading. Please explain the issue in brief.

[vicslive]

My customer is getting errors on the Getting Start Page with some users, i.e.

Something went wrong
If the problem persists. contact the site administrator and give them the information in Technical Details.
DE-rms
(SPLoaderError.IoadComponentErrorl:
Failed to load component "141d4ab7-b6ca-4bf4—acS9-25b7bf93642d- (CustomLcarningWcbPart). Original error: Failed to load path dependency -M36SLPStrings• from component
-141d4ab7.b6ca.4bf4.aeS9.25b7bf93642d" (CustomLearningWebPart). Original error•. Error loading https://eomponent.id.InvaIId/141d4ab7.b6ea.4bf4.ae59.
25b7bf93642d_4.1.3/M365LPStrinøs