Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Buying a ticket for a con you already have a ticket for produces incorrect results #9820

Open
dkapell opened this issue Nov 13, 2024 · 0 comments
Assignees
Labels

Comments

@dkapell
Copy link

dkapell commented Nov 13, 2024

from Tara:

I attempted to check out using Apple Pay and though it let me complete the Apple Pay steps, I got a (double string) error popup "You already have a ticket for Winter Boffer Con 2024, You already have a ticket for Winter Boffer Con 2024." (Kind of cute) and no confirmation that I was charged any amount (not cute).

At that point as an attendee attempting an online payment, I'm in an uncomfortable ambiguous state.
Looking at my credit card activity, it looks like the charge did actually go through, with both cart items being charged together (the registration item and the donation item).

Then I saw (on my card activity) I did indeed already pay for my WBC'24 registration on 10/11/24 so the error message kind of makes sense but it's ambiguous in terms of whether and what I was charged.

It would obviously be better if I got it before I got charged, but if not that at least better if I got notified that the charge went through, despite the error.

from Dave:
Stripe had a record of the transaction, but the Intercode DB did not.

@nbudin nbudin added this to Intercode Jan 18, 2025
@github-project-automation github-project-automation bot moved this to Inbox in Intercode Jan 18, 2025
@nbudin nbudin self-assigned this Jan 18, 2025
@nbudin nbudin added the bug label Jan 18, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Projects
Status: Inbox
Development

No branches or pull requests

2 participants