SNMP Queries of new Aruba Switches return "UNKNOWN" for all three fields.

[bkwood89]

When I run my playbook, the task for GET LLDP NEIGHBORS fails and it seems to be because the SNMP task does not return the proper version. The switch is an Aruba 3810M running KB.16.04.0009 soon to be running KB.16.05.0007.

Troubleshooting: I have tested with Cisco and had (not in uploaded files) been calling a variable from the group_vars to call the correct version of "show lldp neighbors" (even though the present file shows a cdp command).

Thanks in advance! I don't know if you plan on keeping this up-to-date, but it has been an asset to us thus far.

Any thoughts as to why the version info returned would be UNKNOWN?

Main output:

ok: [itb-neteng-b-nomon] => {
"ansible_facts": {
"ansible_device_os": "UNKNOWN",
"ansible_device_vendor": "UNKNOWN",
"ansible_device_version": "UNKNOWN"
},
"changed": false,
"invocation": {
"module_args": {
"authkey": null,
"community": "public",
"host": "itb-neteng-b-nomon",
"integrity": null,
"level": null,
"port": 161,
"privacy": null,
"privkey": null,
"username": null,
"version": "2c"
}
}
}

TASK [GET SNMP DISCOVERY INFORMATION] **********************************************************************************************************************************************************************
task path: /home/adm.bwood7/ansible/auto-config-port-descriptions.yml:14
Using module file /home/adm.bwood7/.ansible/plugins/modules/ansible-snmp/library/snmp_device_version.py-ORIG
ESTABLISH LOCAL CONNECTION FOR USER: adm.bwood7
EXEC /bin/sh -c 'echo ~adm.bwood7 && sleep 0'
EXEC /bin/sh -c '( umask 77 && mkdir -p "echo /home/adm.bwood7/.ansible/tmp/ansible-tmp-1529962064.11-245345196987957" && echo ansible-tmp-1529962064.11-245345196987957="echo /home/adm.bwood7/.ansible/tmp/ansible-tmp-1529962064.11-245345196987957" ) && sleep 0'
PUT /home/adm.bwood7/.ansible/tmp/ansible-local-11605g0vFl4/tmpjr92pd TO /home/adm.bwood7/.ansible/tmp/ansible-tmp-1529962064.11-245345196987957/snmp_device_version.py-ORIG
EXEC /bin/sh -c 'chmod u+x /home/adm.bwood7/.ansible/tmp/ansible-tmp-1529962064.11-245345196987957/ /home/adm.bwood7/.ansible/tmp/ansible-tmp-1529962064.11-245345196987957/snmp_device_version.py-ORIG && sleep 0'
EXEC /bin/sh -c '/usr/bin/python /home/adm.bwood7/.ansible/tmp/ansible-tmp-1529962064.11-245345196987957/snmp_device_version.py-ORIG && sleep 0'
EXEC /bin/sh -c 'rm -f -r /home/adm.bwood7/.ansible/tmp/ansible-tmp-1529962064.11-245345196987957/ > /dev/null 2>&1 && sleep 0'
ok: [itb-neteng-b-nomon] => {
"ansible_facts": {
"ansible_device_os": "UNKNOWN",
"ansible_device_vendor": "UNKNOWN",
"ansible_device_version": "UNKNOWN"
},
"changed": false,
"invocation": {
"module_args": {
"authkey": null,
"community": "expand",
"host": "itb-neteng-b-nomon",
"integrity": null,
"level": null,
"port": 161,
"privacy": null,
"privkey": null,
"username": null,
"version": "2c"
}
}
}

TASK [GET LLDP NEIGHBORS] **********************************************************************************************************************************************************************************
task path: /home/adm.bwood7/ansible/auto-config-port-descriptions.yml:20
fatal: [itb-neteng-b-nomon]: FAILED! => {
"msg": "The task includes an option with an undefined variable. The error was: 'creds' is undefined\n\nThe error appears to have been in '/home/adm.bwood7/ansible/auto-config-port-descriptions.yml': line 20, column 7, but may\nbe elsewhere in the file depending on the exact syntax problem.\n\nThe offending line appears to be:\n\n\n - name: GET LLDP NEIGHBORS\n ^ here\n"
}

PLAY RECAP *************************************************************************************************************************************************************************************************
itb-neteng-b-nomon : ok=1 changed=0 unreachable=0 failed=1

Files are included in the .zip file (ansible.cfg, playbook (auto-config-port-descriptions.yml), group_vars, and hosts):

PREVIOUS OUTPUT FOR 'GET LLDP NEIGHBORS'

The full traceback is:
Traceback (most recent call last):
File "/tmp/ansible_LLbyrs/ansible_module_ntc_show_command.py", line 511, in
main()
File "/tmp/ansible_LLbyrs/ansible_module_ntc_show_command.py", line 454, in main
device = ConnectHandler(**device_args)
File "/usr/lib/python2.7/site-packages/netmiko/ssh_dispatcher.py", line 176, in ConnectHandler
'currently supported platforms are: {}'.format(platforms_str))
ValueError: Unsupported device_type: currently supported platforms are:
a10
accedian
alcatel_aos
alcatel_sros
arista_eos
aruba_os
avaya_ers
avaya_vsp
brocade_fastiron
brocade_netiron
brocade_nos
brocade_vdx
brocade_vyos
calix_b6
checkpoint_gaia
ciena_saos
cisco_asa
cisco_ios
cisco_nxos
cisco_s300
cisco_tp
cisco_wlc
cisco_xe
cisco_xr
coriant
dell_force10
dell_powerconnect
eltex
enterasys
extreme
extreme_wing
f5_ltm
fortinet
generic_termserver
hp_comware
hp_procurve
huawei
huawei_vrpv8
juniper
juniper_junos
linux
mellanox
mrv_optiswitch
netapp_cdot
ovs_linux
paloalto_panos
pluribus
quanta_mesh
ruckus_fastiron
ubiquiti_edge
ubiquiti_edgeswitch
vyatta_vyos
vyos

Attached files:

ArubaTroubleshooting.zip

[ogenstad]

I opened PR #19 to add support for this device, do you think you can check with that one and see if it works?

[bkwood89]

I was gone for the last week. I have not worked with upgrading the pip package to the specific commit, but I think we've got it updated. We are testing with it now, I should have an update for you shortly. In the initial testing, it is looking good--The Unknown fields are filling in properly with the desired output. Thank you again!

[bkwood89]

We are working out templates for the Aruba device now. From our testing, half of our devices are working as they should. We have another 50% that are still registering as UNKNOWN. Here is the print out that you requested before for the others devices (the fix you implemented for the previous devices has worked like a dream).

Thank you again for all of your help with this!

Output for the currently, non-working devices:
Version is the "revision KB.16.04.0009"
os should be arubaos-switch

{'sysobjectid': '1.3.6.1.4.1.11.2.3.7.11.161', 'vendor': 'hpe', 'description': u'HP J9851A Switch 5412Rzl2, revision KB.16.04.0009, ROM KB.16.01.0006 (/ws/swbuildm/rel_ukiah_qaoff/code/build/bom(swbuildm_rel_ukiah_qaoff_rel_ukiah))', 'uptime': datetime.timedelta(237, 28713, 100000), 'contact': u'', 'location': u'', 'version': 'UNKNOWN', 'os': 'UNKNOWN', '_snmp': <nelsnmp.snmp.SnmpHandler object at 0x7f0733fdc250>}

import nelsnmp

from nelsnmp.hostinfo.device import HostInfo
from nelsnmp.snmp import SnmpHandler

handler = SnmpHandler(host='itb-3206-a', version='2c', community="public")
hostinfo = HostInfo(handler)
hostinfo.get_all()
hostinfo.dict
{'sysobjectid': '1.3.6.1.4.1.11.2.3.7.11.161', 'vendor': 'hpe', 'description': u'HP J9851A Switch 5412Rzl2, revision KB.16.04.0009, ROM KB.16.01.0006 (/ws/swbuildm/rel_ukiah_qaoff/code/build/bom(swbuildm_rel_ukiah_qaoff_rel_ukiah))', 'uptime': datetime.timedelta(237, 28713, 100000), 'contact': u'', 'location': u'', 'version': 'UNKNOWN', 'os': 'UNKNOWN', '_snmp': <nelsnmp.snmp.SnmpHandler object at 0x7f0733fdc250>}

[ogenstad]

I've updated the PR based on the information you provided, could you test again?

[Ondjultomte]

Any news here? I got some old HP switches that I get UNKNOWN on all three fields.

ie. HP 2510-48 Switch (J9020A)
Software revision : U.11.57
Rom Version: R.10.06