[Bug]: Can't share folders/files from webui, infinite load #44646

dvdsnchzIT · 2024-04-04T08:06:58Z

⚠️ This issue respects the following points: ⚠️

This is a bug, not a question or a configuration/webserver/proxy issue.
This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
I agree to follow Nextcloud's Code of Conduct.

Bug description

Since I upgrade from 27.1.8 to 28.0.4, I can't share from webui, but it works from dolphin on kde plasma or apple finder with nextcloud desktop client.

On the webui, it keeps loading, nothing to see in the logs and nextcloud.log related.

I saw #42200 #42313 and #42650 but nothing changed trying differents options...

Steps to reproduce

Go in the file app
Create a new folder/file, click on the "Person+" to open the share panel
Loop always loading

Expected behavior

We should see the sharing menu

Installation method

Community Manual installation with Archive

Nextcloud Server version

28

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.1

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 22 to 23)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

Default user-backend (database)
LDAP/ Active Directory
SSO - SAML
Other

Configuration report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "cloud.irsamc.ups-tlse.fr"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "28.0.4.1",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "forcessl": true,
        "ldapIgnoreNamingRules": false,
        "loglevel": 0,
        "theme": "",
        "maintenance": false,
        "maintenance_window_start": 4,
        "default_phone_region": "FR",
        "preview_libreoffice_path": "\/usr\/bin\/libreoffice",
        "preview_office_cl_parameters": " --headless --nologo --nofirststartwizard --invisible --norestore -convert-to pdf -outdir ",
        "share_folder": "\/Shared",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "session_lifetime": 86400,
        "trashbin_retention_obligation": "auto",
        "updatechecker": true,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "mail_smtpmode": "sendmail",
        "mail_smtpsecure": "tls",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "updater.release.channel": "stable",
        "overwrite.cli.url": "https:\/\/cloud.irsamc.ups-tlse.fr",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mysql.utf8mb4": true,
        "mail_smtpport": "587",
        "mail_sendmailmode": "smtp",
        "filelocking.enabled": true,
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 1.5
        }
    }
}

List of activated Apps

Enabled:
  - bookmarks: 13.1.3
  - bruteforcesettings: 2.8.0
  - calendar: 4.6.7
  - circles: 28.0.0
  - cloud_federation_api: 1.11.0
  - contacts: 5.5.3
  - dashboard: 7.8.0
  - dav: 1.29.1
  - drawio: 3.0.2
  - federatedfilesharing: 1.18.0
  - files: 2.0.0
  - files_pdfviewer: 2.9.0
  - files_reminders: 1.1.0
  - files_sharing: 1.20.0
  - files_trashbin: 1.18.0
  - files_versions: 1.21.0
  - forms: 4.1.1
  - groupfolders: 16.0.6
  - guests: 3.0.1
  - keeweb: 0.6.17
  - logreader: 2.13.0
  - lookup_server_connector: 1.16.0
  - nextcloud_announcements: 1.17.0
  - notifications: 2.16.0
  - oauth2: 1.16.3
  - password_policy: 1.18.0
  - photos: 2.4.0
  - polls: 7.0.2
  - privacy: 1.12.0
  - provisioning_api: 1.18.0
  - quota_warning: 1.19.0
  - registration: 2.4.0
  - related_resources: 1.3.0
  - richdocuments: 8.3.3
  - serverinfo: 1.18.0
  - settings: 1.10.1
  - sharebymail: 1.18.0
  - spreed: 18.0.5
  - support: 1.11.1
  - survey_client: 1.16.0
  - tasks: 0.15.0
  - text: 3.9.1
  - theming: 2.3.0
  - twofactor_backupcodes: 1.17.0
  - updatenotification: 1.18.0
  - user_status: 1.8.1
  - viewer: 2.2.0
  - weather_status: 1.8.0
  - workflowengine: 2.10.0
Disabled:
  - activity: 2.20.0 (installed 2.20.0)
  - admin_audit: 1.18.0
  - comments: 1.18.0 (installed 0.2)
  - contactsinteraction: 1.9.0 (installed 1.9.0)
  - encryption: 2.16.0
  - federation: 1.18.0 (installed 0.0.4)
  - files_downloadactivity: 1.16.0 (installed 1.16.0)
  - files_external: 1.20.0
  - files_markdown: 2.4.1 (installed 2.4.1)
  - files_rightclick: 0.15.1 (installed 1.6.0)
  - firstrunwizard: 2.17.0 (installed 1.1)
  - recommendations: 2.0.0 (installed 2.0.0)
  - suspicious_login: 6.0.0
  - systemtags: 1.18.0 (installed 0.2)
  - twofactor_totp: 10.0.0-beta.2
  - user_ldap: 1.19.0 (installed 0.5.0)

Nextcloud Signing status

No errors have been found.

Nextcloud Logs

Nothing in data/nextcloud.log

I just have this in apache logs :

computer_ip - - [04/Apr/2024:10:02:50 +0200] "PROPFIND /remote.php/dav/files/dsanchez/20240402_test HTTP/1.1" 207 1603 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:124.0) Gecko/20100101 Firefox/124.0"

Additional info

No response

joshtrichards · 2024-04-04T14:48:39Z

On the webui, it keeps loading, nothing to see in the logs and nextcloud.log related.

Please look at your browser console/Inspect screen. There should be something helpful under the Network tab. There may also be clues on the console.

dvdsnchzIT · 2024-04-04T15:03:41Z

I got this

joshtrichards · 2024-04-04T15:09:55Z

And the Network tab?

Also, can you check there are no errors or warnings under Administration settings->Overview? (in the web UI)

dvdsnchzIT · 2024-04-04T15:16:09Z

The network tab :

The admin/overview :

The log section :

Errors not related to sharing a file or folder

joshtrichards · 2024-04-04T15:58:33Z

I'm not seeing the same problem under any test conditions so far.

What browser and browser version is this, specifically?

dvdsnchzIT · 2024-04-04T17:32:58Z

Brave up-to-date on windows
Firefox 124.0.2 on macOS
Firefox ESR 115.9.1 on Debian

Me too I don't understand whereis the problem...

bitfinity-nl · 2024-04-05T20:29:51Z

Got exactly the same issues and errors, can't find the problem.

DE-AI · 2024-04-08T11:44:08Z

Same problem here with the exact same error messages like as dvdsnchzIT has.
I already got problems with mimetypes after update because of missing mimetypes from the installed DrawIO app. After restoring the mimetypelist.js I got the hash issues solved, but after installing DrawIO the hash values are again wrong.

 - INVALID_HASH:
    - core/js/mimetypelist.js:
      - expected: 550ab566d30693bfa24ec4b15d9df87731ae8a3be8f79dabf94757e5b8b20eec6e4b678f17af1718297f2872f6b04519eeb024d1dff11947f29da431c7f11201
      - current: 301654cbbe168b8723530db88fd2e40ad688f4e6b0bdaeade5b4fe34bd94d9d3cfe760821e97dc792e585d4b6ccff838597bfd46466bb07d30ff84df4cb79518

I guess this is unrelated to the issue here, just wanted to mention it because OC.MimeTypeList undefined sounds like it's related

joshtrichards · 2024-04-11T02:16:20Z

Does this remedy it?

occ maintenance:repair

Possibly also:

occ maintenance:update-js

If so, how precisely did you deploy the update and run the upgrader?

dvdsnchzIT · 2024-04-11T07:25:35Z

Does this remedy it?

occ maintenance:repair

Possibly also:

occ maintenance:mimetype:update-js the correct arg

If so, how precisely did you deploy the update and run the upgrader?

Both commands change nothing here.

I deploy the upgrade and run the upgrader through my web client (firefox)

pyte1 · 2024-04-12T06:38:25Z

I am affected by the same issue with one of my nextcloud instances. I see these errors in the console

TypeError: OC.MimeType is undefined
Error while loading the file data TypeError: this.$el.querySelector(...) is null
[ERROR] files: Error while opening sidebar

I don't know what causes this as the upgrade process and installed apps are the same across multiple installations, but not all are affected.

Version: Nextcloud Hub 7 (28.0.4)

dvdsnchzIT · 2024-04-12T20:56:46Z

It works again here, after I updated Talk and Nextcloud Office, sorry I didn't test one by one :-/

bitfinity-nl · 2024-04-12T21:35:29Z

Thats's dumb! Updating all the apps (also talk) fixed my issue with the sharing tab in the webgui.

pyte1 · 2024-04-17T13:45:19Z

I've tried updating all the apps and repair aswell but still the sharing does not work. However the errors in the console are different:

skjnldsv · 2024-05-29T17:19:13Z

Everyone tried with the latest update please? 28.0.6 and 29.0.1 ?

dvdsnchzIT · 2024-05-30T09:31:25Z

Everyone tried with the latest update please? 28.0.6 and 29.0.1 ?

My instance is fine on 28.0.6

skjnldsv · 2024-05-30T09:40:25Z

@dvdsnchzIT so you're still experiencing the issue?
If so, I will need your browser console log to investigate this issue.
Open your console, reload your page and/or do the action leading to this issue and copy/paste the log in this thread.

How to access your browser console (Click to expand)

Chrome

Press either CTRL + SHIFT + J to open the “console” tab of the Developer Tools.
Alternative method:
1. Press either CTRL + SHIFT + I or F12 to open the Developer Tools.
2. Click the “console” tab.

Safari

Press CMD + ALT + I to open the Web Inspector.
See Chrome’s step 2. (Chrome and Safari have pretty much identical dev tools.)

Firefox

Press CTRL + SHIFT + K to open the Web console (COMMAND + SHIFT + K on Macs).
or, if Firebug is installed (recommended):
1. Press F12 to open Firebug.
2. Click on the “console” tab.

Opera

Press CTRL + SHIFT + I to open Dragonfly.
Click on the “console” tab.

dvdsnchzIT · 2024-05-30T09:44:00Z

@dvdsnchzIT so you're still experiencing the issue? If so, I will need your browser console log to investigate this issue. Open your console, reload your page and/or do the action leading to this issue and copy/paste the log in this thread.
How to access your browser console (Click to expand)

No it's resolved since I update Talk and Nextcloud office on april 12th : #44646 (comment)

skjnldsv · 2024-05-30T10:19:15Z

Alright, since the issue that @pyte1 mentionned is slightly different and also fixed, I'll close!
Thank you all for the help and report 🤗

dathbe · 2024-06-07T15:40:30Z

I've tried updating all the apps and repair aswell but still the sharing does not work. However the errors in the console are different:

I'm getting this same error as @pyte1. Did you find a solution?
I opened a new issue, but thought maybe some who are watching this thread my have a solution.

pyte1 · 2024-06-07T16:41:15Z

I've tried updating all the apps and repair aswell but still the sharing does not work. However the errors in the console are different:

I'm getting this same error as @pyte1. Did you find a solution? I opened a new issue, but thought maybe some who are watching this thread my have a solution.

Sorry but we recreated a fresh one and copied over the data to work around it

dvdsnchzIT added 0. Needs triage Pending check for reproducibility or if it fits our roadmap bug labels Apr 4, 2024

szaimen added the 28-feedback label Apr 4, 2024

joshtrichards added the needs info label Apr 4, 2024

joshtrichards added feature: files feature: sharing feature: file sidebar Related to the file sidebar component and removed needs info labels Apr 4, 2024

skjnldsv added the needs info label May 29, 2024

skjnldsv closed this as completed May 30, 2024

skjnldsv removed the needs info label May 30, 2024

dathbe mentioned this issue May 30, 2024

[Bug]: Can't share folders/files from webui, infinite load #45584

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[Bug]: Can't share folders/files from webui, infinite load #44646

[Bug]: Can't share folders/files from webui, infinite load #44646

dvdsnchzIT commented Apr 4, 2024

joshtrichards commented Apr 4, 2024

dvdsnchzIT commented Apr 4, 2024

joshtrichards commented Apr 4, 2024 •

edited

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dvdsnchzIT commented Apr 4, 2024

joshtrichards commented Apr 4, 2024

dvdsnchzIT commented Apr 4, 2024

bitfinity-nl commented Apr 5, 2024

DE-AI commented Apr 8, 2024

joshtrichards commented Apr 11, 2024

dvdsnchzIT commented Apr 11, 2024

pyte1 commented Apr 12, 2024

dvdsnchzIT commented Apr 12, 2024

bitfinity-nl commented Apr 12, 2024

pyte1 commented Apr 17, 2024

skjnldsv commented May 29, 2024

dvdsnchzIT commented May 30, 2024

skjnldsv commented May 30, 2024

Chrome

Safari

Firefox

Opera

dvdsnchzIT commented May 30, 2024

skjnldsv commented May 30, 2024

dathbe commented Jun 7, 2024

pyte1 commented Jun 7, 2024

[Bug]: Can't share folders/files from webui, infinite load #44646

[Bug]: Can't share folders/files from webui, infinite load #44646

Comments

dvdsnchzIT commented Apr 4, 2024

⚠️ This issue respects the following points: ⚠️

Bug description

Steps to reproduce

Expected behavior

Installation method

Nextcloud Server version

Operating system

PHP engine version

Web server

Database engine version

Is this bug present after an update or on a fresh install?

Are you using the Nextcloud Server Encryption module?

What user-backends are you using?

Configuration report

List of activated Apps

Nextcloud Signing status

Nextcloud Logs

Additional info

joshtrichards commented Apr 4, 2024

dvdsnchzIT commented Apr 4, 2024

joshtrichards commented Apr 4, 2024 • edited Loading

dvdsnchzIT commented Apr 4, 2024

joshtrichards commented Apr 4, 2024

dvdsnchzIT commented Apr 4, 2024

bitfinity-nl commented Apr 5, 2024

DE-AI commented Apr 8, 2024

joshtrichards commented Apr 11, 2024

dvdsnchzIT commented Apr 11, 2024

pyte1 commented Apr 12, 2024

dvdsnchzIT commented Apr 12, 2024

bitfinity-nl commented Apr 12, 2024

pyte1 commented Apr 17, 2024

skjnldsv commented May 29, 2024

dvdsnchzIT commented May 30, 2024

skjnldsv commented May 30, 2024

Chrome

Safari

Firefox

Opera

dvdsnchzIT commented May 30, 2024

skjnldsv commented May 30, 2024

dathbe commented Jun 7, 2024

pyte1 commented Jun 7, 2024

joshtrichards commented Apr 4, 2024 •

edited

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