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Multi-accounts: duplicate accounts in the account list #4499

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Jerome-Herbinet opened this issue Nov 28, 2024 · 2 comments
Open

Multi-accounts: duplicate accounts in the account list #4499

Jerome-Herbinet opened this issue Nov 28, 2024 · 2 comments
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1. to develop Accepted and waiting to be taken care of (should be only set by nextcloud employees) bug Something isn't working design Related to the design

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@Jerome-Herbinet
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Steps to reproduce

  1. Connect your Android Talk client to 3 Nextcloud servers (should be enough for the test)
  2. Switch between accounts and notice that some accounts in the dropdown list are duplicated (at least one, sometimes more)

This is an old bug.

Examples on my smartphone :
Image
Image
Image

Expected behaviour

Each account should only appear once in the list.

Actual behaviour

Ssome accounts in the dropdown list are duplicated (at least one, sometimes more).

Device brand and model

Xiaomi 11T

Android version

14

Nextcloud Talk app version

20.0.6

Nextcloud server version

Various (connected to different servers)

Talk version

Various (connected to different servers)

Custom Signaling server configured

None

Custom TURN server configured

None

Custom STUN server configured

None

Android logs

Can be provided if necessary.

Server log

Can be provided if necessary.

Additional information

No response

@Jerome-Herbinet Jerome-Herbinet added 0. Needs triage bug Something isn't working design Related to the design labels Nov 28, 2024
@mahibi
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mahibi commented Nov 28, 2024

also reported in #3131 (couldn't remember i had this issue myself back then, but it seems so)

As it's the same code, maybe the cause is also related to #4492

Can you post the diagnosis report (Settings - Advanced - Diagnosis)? Or if you don't want to post, how many accounts are reported there (the expected amount or more)?

@mahibi mahibi added 1. to develop Accepted and waiting to be taken care of (should be only set by nextcloud employees) and removed 0. Needs triage labels Nov 28, 2024
@migulen
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migulen commented Dec 4, 2024

@mahibi , In my case, I've only configured 2 accounts in total, each on a different servers, and in the post diagnosis report are 3 accounts reported as configured. It's counting one account more than real configured accounts.

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Labels
1. to develop Accepted and waiting to be taken care of (should be only set by nextcloud employees) bug Something isn't working design Related to the design
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