Can't hear either side no video from other side

[nickyg666]

Steps to reproduce

Reproduce: install talk 20.1 on server
Install talk 20.1 apk from play store on android 14
Install talk 20.1 apk from play store on android 13
Make audio or video call

Expected behaviour

Show other side video, hear audio from other side and have normal call audio or video

Actual behaviour

Call connects but neither side can hear each other even after ensuring microphone access on both sides. Cannot see other participants video. Does not work from web to android either

Device brand and model

Samsung a15

Android version

14

Nextcloud Talk app version

20.1

Nextcloud server version

30.0.2

Talk version

20.1

Custom Signaling server configured

None

Custom TURN server configured

None

Custom STUN server configured

None

Android logs

Meta information

Generation of system report

Dec 9, 2024 12:42:08 PM

Phone

Device

samsung SM-S156V

Android version

34

Google Play services

Google Play services are available

App

App name

Nextcloud Talk

App version

v20.1.0

Build flavor

gplay

Battery settings

Battery optimization is ignored, all fine

Notification permissions

Notifications are granted

Calls notification channel enabled?

Yes

Messages notification channel enabled?

Yes

Firebase push token

c7cr_...

Latest firebase push token generation

Dec 7, 2024 11:22:53 AM

Latest firebase push token fetch

Dec 9, 2024 1:26:37 AM

Registered users

1

Current account

Server

https://cloud.a1e.lol

User

nick

User status enabled?

Yes

Server notification app installed?

Yes

Latest push registration at server

Dec 9, 2024 1:26:40 AM

Latest push registration at push proxy

Dec 9, 2024 1:26:41 AM

Server version

30.0.2

Server Talk version

20.1.0

Signaling Mode

External

Server log

Additional information

I can't find any info on how to solve anywhere. Do I need a special port opened for talk?

[mahibi]

Thanks for the report!
Hopefully this will also by solved by the fix coming for #3358
Maybe @danxuliu can judge if the problems might be related?

[nickyg666]

Most of the time, if it will connect it either sends the android device to the web page to answer the call or when making outgoing calls I get sorry something went wrong

…

On Wed, Dec 11, 2024, 10:28 AM Marcel Hibbe ***@***.***> wrote: Thanks for the report! Hopefully this will also by solved by the fix coming for #3358 <#3358> Maybe @danxuliu <https://github.com/danxuliu> can judge if the problems might be related? — Reply to this email directly, view it on GitHub <#4526 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AWI7BL2SUA5LZPZVBQI367D2FBKZ3AVCNFSM6AAAAABTJL34DCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKMZWGMYTGOJZG4> . You are receiving this because you authored the thread.Message ID: ***@***.***>