| Name | Type | Description | Notes |
|---|---|---|---|
| segmentStart | \DateTime | The timestamp when this segment began. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
| segmentEnd | \DateTime | The timestamp when this segment ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
| queueId | string | Queue identifier | [optional] |
| wrapUpCode | string | Wrapup Code id | [optional] |
| wrapUpNote | string | Note entered by an agent during after-call work | [optional] |
| wrapUpTags | string[] | [optional] | |
| errorCode | string | [optional] | |
| disconnectType | string | A description of the event that disconnected the segment | [optional] |
| segmentType | string | The activity taking place for the participant in the segment | [optional] |
| requestedRoutingUserIds | string[] | [optional] | |
| requestedRoutingSkillIds | string[] | [optional] | |
| requestedLanguageId | string | A unique identifier for the language requested for an interaction. | [optional] |
| scoredAgents | \PureCloudPlatform\Client\V2\Model\AnalyticsScoredAgent[] | [optional] | |
| properties | \PureCloudPlatform\Client\V2\Model\AnalyticsProperty[] | [optional] | |
| sourceConversationId | string | [optional] | |
| destinationConversationId | string | [optional] | |
| sourceSessionId | string | [optional] | |
| destinationSessionId | string | [optional] | |
| sipResponseCodes | int[] | [optional] | |
| q850ResponseCodes | int[] | [optional] | |
| conference | bool | Indicates whether the segment was a conference | [optional] |
| groupId | string | [optional] | |
| subject | string | [optional] | |
| audioMuted | bool | [optional] | |
| videoMuted | bool | [optional] |