| Name | Type | Description | Notes |
|---|---|---|---|
| state | string | The connection state of this communication. | [optional] |
| id | string | A globally unique identifier for this communication. | [optional] |
| roomId | string | The room id for the chat. | [optional] |
| recordingId | string | A globally unique identifier for the recording associated with this chat. | [optional] |
| segments | \PureCloudPlatform\Client\V2\Model\Segment[] | The time line of the participant's chat, divided into activity segments. | [optional] |
| held | bool | True if this call is held and the person on this side hears silence. | [optional] |
| direction | string | The direction of the chat | [optional] |
| disconnectType | string | System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects. | [optional] |
| startHoldTime | \DateTime | The timestamp the chat was placed on hold in the cloud clock if the chat is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
| startAlertingTime | \DateTime | The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
| connectedTime | \DateTime | The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
| disconnectedTime | \DateTime | The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
| provider | string | The source provider for the email. | [optional] |
| scriptId | string | The UUID of the script to use. | [optional] |
| peerId | string | The id of the peer communication corresponding to a matching leg for this communication. | [optional] |
| avatarImageUrl | string | If available, the URI to the avatar image of this communication. | [optional] |
| journeyContext | \PureCloudPlatform\Client\V2\Model\JourneyContext | A subset of the Journey System's data relevant to a part of a conversation (for external linkage and internal usage/context). | [optional] |