Name | Type | Description | Notes |
---|---|---|---|
id | string | [optional] | |
name | string | [optional] | |
phrase | string | The word or phrase which is being looked for with speech recognition. | |
confidence | int | A sensitivity threshold that can be increased to lower false positives or decreased to reduce false negatives. | |
agentScoreModifier | int | A modifier to the evaluation score when the phrase is spotted in the agent channel | |
customerScoreModifier | int | A modifier to the evaluation score when the phrase is spotted in the customer channel | |
alternateSpellings | string[] | Other spellings of the phrase that can be added to reduce missed spots (false negatives). | [optional] |
pronunciations | string[] | The phonetic spellings for the phrase and alternate spellings. | [optional] |
antiWords | string[] | Words that are similar to the phrase but not desired. Added to reduce incorrect spots (false positives). | [optional] |
antiPronunciations | string[] | The phonetic spellings for the antiWords. | [optional] |
spotabilityIndex | double | A prediction of how easy it is to unambiguously spot the keyword within its language based on spelling. | [optional] |
marginOfError | double | [optional] | |
pronunciation | string | [optional] |