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UserQueue.md

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UserQueue

Properties

Name Type Description Notes
id string The globally unique identifier for the object. [optional]
name string [optional]
division \PureCloudPlatform\Client\V2\Model\Division The division to which this entity belongs. [optional]
description string The queue description. [optional]
dateCreated \DateTime The date the queue was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ [optional]
dateModified \DateTime The date of the last modification to the queue. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ [optional]
modifiedBy string The ID of the user that last modified the queue. [optional]
createdBy string The ID of the user that created the queue. [optional]
memberCount int The number of users in the queue. [optional]
mediaSettings map[string,\PureCloudPlatform\Client\V2\Model\MediaSetting] The media settings for the queue. Valid key values: CALL, CALLBACK, CHAT, EMAIL, MESSAGE, SOCIAL_EXPRESSION, VIDEO_COMM [optional]
bullseye \PureCloudPlatform\Client\V2\Model\Bullseye The bulls-eye settings for the queue. [optional]
acwSettings \PureCloudPlatform\Client\V2\Model\AcwSettings The ACW settings for the queue. [optional]
skillEvaluationMethod string The skill evaluation method to use when routing conversations. [optional]
queueFlow \PureCloudPlatform\Client\V2\Model\DomainEntityRef The in-queue flow to use for conversations waiting in queue. [optional]
whisperPrompt \PureCloudPlatform\Client\V2\Model\DomainEntityRef The prompt used for whisper on the queue, if configured. [optional]
callingPartyName string The name to use for caller identification for outbound calls from this queue. [optional]
callingPartyNumber string The phone number to use for caller identification for outbound calls from this queue. [optional]
defaultScripts map[string,\PureCloudPlatform\Client\V2\Model\Script] The default script Ids for the communication types. [optional]
outboundMessagingAddresses \PureCloudPlatform\Client\V2\Model\QueueMessagingAddresses The messaging addresses for the queue. [optional]
outboundEmailAddress \PureCloudPlatform\Client\V2\Model\QueueEmailAddress [optional]
joined bool [optional]
selfUri string The URI for this object [optional]

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