| Name | Type | Description | Notes |
|---|---|---|---|
| id | string | The globally unique identifier for the object. | [optional] |
| user | \PureCloudPlatform\Client\V2\Model\UserReference | The user associated with this data | [optional] |
| workPlan | \PureCloudPlatform\Client\V2\Model\WorkPlanReference | The work plan associated with this agent | [optional] |
| timeZone | \PureCloudPlatform\Client\V2\Model\WfmTimeZone | The time zone for this agent. Defaults to the time zone of the management unit to which the agent belongs | [optional] |
| acceptDirectShiftTrades | bool | Whether the agent accepts direct shift trade requests | [optional] |
| metadata | \PureCloudPlatform\Client\V2\Model\WfmVersionedEntityMetadata | Metadata for this agent | [optional] |
| queues | \PureCloudPlatform\Client\V2\Model\QueueReference[] | List of queues to which the agent belongs and which are defined in the service goal groups in this management unit | [optional] |
| languages | \PureCloudPlatform\Client\V2\Model\LanguageReference[] | The list of languages | [optional] |
| skills | \PureCloudPlatform\Client\V2\Model\RoutingSkillReference[] | The list of skills | [optional] |
| schedulable | bool | Whether the agent has the permission to be included in schedule generation | [optional] |
| selfUri | string | The URI for this object | [optional] |