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How to help Independent students with support and learning through Rapid Router #407

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lauracumming opened this issue Feb 22, 2024 · 0 comments
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2025:service 2025 Goal: Improve product service epic UX

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@lauracumming
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lauracumming commented Feb 22, 2024

Independent students currently make up a chunk of our users but their experience is pretty bad, and it lacks support. The resources they have a tailored to a classroom. And the solutions are there if they want to see them - is there a way to make it harder to see solutions, and give hints and help during levels instead, then if they really need the answer, they can see it?

This is ideation around the whole service design for Independent students.

  • Research independent coding programmes to see how they are designed
  • Map out resources and redesign flows
  • Redesign Independent resources offer
  • Map out flows for unregistered and registered users
  • Redesign for both states
@lauracumming lauracumming added the 2025:service 2025 Goal: Improve product service label Jan 20, 2025
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Labels
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