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[LMS > Default video Xblock] > Video get stuck when we move slider back and forth #304

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fayyazahmed66 opened this issue Sep 12, 2023 · 7 comments
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palm release testing Affects the upcoming release (attention needed)
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@fayyazahmed66
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Steps to reproduce:

  1. Go to this video section
  2. Try back and forth rapidly.
  3. Check if the video works fine

Expected result:
The video should work perfectly.

Actual result:
The video got stuck when I moved the slider back and forth rapidly.

issue Video link:
https://www.loom.com/share/1956ab605e14438c8d41b84f3c1fa37e

@fayyazahmed66
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label: palm testing

@mariajgrimaldi
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mariajgrimaldi commented Oct 24, 2023

@fayyazahmed66: we should check if this keeps happening in quince, so we can add the tag. Can you help me with it? Thanks!

@fayyazahmed66
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@mariajgrimaldi Sure. I will test this use case in Quice as well and let you know.

@fayyazahmed66
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@mariajgrimaldi Yes! I am able to reproduce this issue on Quince as well.

@cmltaWt0 cmltaWt0 modified the milestones: Quince.1, Quince.2 Jan 8, 2024
@mariajgrimaldi mariajgrimaldi modified the milestones: Quince.2, Quince.3 Feb 12, 2024
@mariajgrimaldi
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@fayyazahmed66: could you help with instructions to reproduce the issue here? openedx/edx-platform#33354, so we can merge. Thank you!

@fayyazahmed66
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@mariajgrimaldi I am able to reproduce this issue here at this link.

Video unit name: Videos on edX
check the screenshots for more details.

Screenshot 2024-04-09 at 4 52 20 PM Screenshot 2024-04-09 at 4 53 16 PM

@mariajgrimaldi mariajgrimaldi modified the milestones: Quince.3, Redwood.1 Apr 26, 2024
@mariajgrimaldi
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Update: We've been working on the issue here, but we can't reproduce the error deterministically, so we can't move forward until we have detailed instructions that help the reviewer reproduce the issue in other environments.

@mariajgrimaldi mariajgrimaldi added the release testing Affects the upcoming release (attention needed) label May 9, 2024
@mariajgrimaldi mariajgrimaldi modified the milestones: Redwood.1, Redwood.3 Sep 14, 2024
@mariajgrimaldi mariajgrimaldi modified the milestones: Redwood.3, Sumac.1 Oct 29, 2024
@mariajgrimaldi mariajgrimaldi modified the milestones: Sumac.1, Sumac.2 Dec 17, 2024
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Labels
palm release testing Affects the upcoming release (attention needed)
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3 participants