Error taking vm snapshot from Global region on openstack instance

[cronosy]

Greetings guys.
A brief description. I've deploy two regions. Region 11 has an openstack provider. Region 99 is the global region.
From region 11 I can take instance snapshot, but from global region show up the next error

evm[340334]: ERROR -- evm: MIQ(MiqAeEngine.deliver) Error delivering {:event_type=>"request_vm_create_snapshot", "VmOrTemplate::vm"=>11000000000104, :vm_id=>11000000000104, "ExtManagementSystem::ext_mana
gement_system"=>11000000000006, :ext_management_system_id=>11000000000006, "MiqEvent::miq_event"=>99000000000422, :miq_event_id=>99000000000422, "EventStream::event_stream"=>99000000000422, :event_stream_id=>99000000000422} for object [Ma
nageIQ::Providers::Openstack::CloudManager::Vm.11000000000104] with state [] to Automate: Empty Workspace

evm[340334]: ERROR -- evm: MIQ(MiqQueue#m_callback) Message id: [99000000287422]: Validation failed: MiqQueue: Zone is not included in the list

ERROR -- evm: [ActiveRecord::RecordInvalid]: Validation failed: MiqQueue: Zone is not included in the list Method:[block (2 levels) in class:LogProxy]

ERROR -- evm: /opt/manageiq/manageiq-gemset/gems/activerecord-6.1.7/lib/active_record/validations.rb:80:in raise_validation_error'#012/opt/manageiq/manageiq-gemset/gems/activerecord-6.1.7/l ib/active_record/validations.rb:53:in save!'#12/opt/manageiq/manageiq-gemset/gems/activerecord-6.1.7/lib/active_record/transactions.rb:302:in block in save!'#012/opt/manageiq/manageiq-gemset/gems/activerecord-6.1.7/lib/active_record/tr ansactions.rb:354:in block in with_transaction_returning_status'#12/opt/manageiq/manageiq-gemset/gems/activerecord-6.1.7/lib/active_record/connection_adapters/abstract/database_statements.rb:320:in block in transaction'#012/opt/managei q/manageiq-gemset/gems/activerecord-6.1.7/lib/active_record/connection_adapters/abstract/transaction.rb:319:in block in within_new_transaction'#12/opt/manageiq/manageiq-gemset/gems/activesupport-6.1.7/lib/active_support/concurrency/load
_interlock_aware_monitor.rb:26:in block (2 levels) in synchronize'#012/opt/manageiq/manageiq-gemset/gems/activesupport-6.1.7/lib/active_support/concurrency/load_interlock_aware_monitor.rb:25:in handle_interrupt'#12/opt/manageiq/managei
q-gemset/gems/activesupport-6.1.7/lib/active_support/concurrency/load_interlock_aware_monitor.rb:25:in block in synchronize'#012/opt/manageiq/manageiq-gemset/gems/activesupport-6.1.7/lib/active_support/concurrency/load_interlock_aware_mo nitor.rb:21:in handle_interrupt'#12/opt/manageiq/manageiq-gemset/gems/activesupport-6.1.7/lib/active_support/concurrency/load_interlock_aware_monitor.rb:21:in synchronize'#012/opt/manageiq/manageiq-gemset/gems/activerecord-6.1.7/lib/ac tive_record/connection_adapters/abstract/transaction.rb:317:in within_new_transaction'#12/opt/manageiq/manageiq-gemset/gems/activerecord-6.1.7/lib/active_record/connection_adapters/abstract/database_statements.rb:320:in transaction'#01 2/opt/manageiq/manageiq-gemset/gems/activerecord-6.1.7/lib/active_record/transactions.rb:350:in with_transaction_returning_status'#12/opt/manageiq/manageiq-gemset/gems/activerecord-6.1.7/lib/active_record/transactions.rb:302:in save!'# 012/opt/manageiq/manageiq-gemset/gems/activerecord-6.1.7/lib/active_record/suppressor.rb:48:in save!'#12/opt/manageiq/manageiq-gemset/gems/activerecord-6.1.7/lib/active_record/persistence.rb:55:in create!'#012/var/www/miq/vmdb/app/mode ls/miq_queue.rb:162:in put'#12/var/www/miq/vmdb/app/models/vm_or_template.rb:375:in run_command_via_queue'#012/var/www/miq/vmdb/app/models/vm_or_template/operations/snapshot.rb:25:in create_snapshot_queue'#12/var/www/miq/vmdb/app/mod
els/mixins/miq_policy_mixin.rb:117:in check_policy_prevent_callback'#012/var/www/miq/vmdb/app/models/miq_queue.rb:542:in m_callback'#12/var/www/miq/vmdb/app/models/miq_queue.rb:511:in delivered'#012/var/www/miq/vmdb/app/models/miq_que ue_worker_base/runner.rb:113:in deliver_queue_message'#12/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:124:in deliver_message'#012/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:146:in block in do_work'#12
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:142:in loop'#012/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:142:in do_work'#12/var/www/miq/vmdb/app/models/miq_worker/runner.rb:295:in block in do_work_loop '#012/var/www/miq/vmdb/app/models/miq_worker/runner.rb:292:in loop'#12/var/www/miq/vmdb/app/models/miq_worker/runner.rb:292:in do_work_loop'#012/var/www/miq/vmdb/app/models/miq_worker/runner.rb:142:in run'#12/var/www/miq/vmdb/app/mod
els/miq_worker/runner.rb:100:in start_rails_worker'#012/var/www/miq/vmdb/app/models/miq_worker/runner.rb:95:in start'#012lib/workers/bin/run_single_worker.rb:128:in `

'
Jul 31 15:49:59 cw-ecp-mgiq-wb01gl evm[340341]: INFO -- evm: MIQ(MiqQueue.put) Message id: [99000000287423], Zone: [], Role: [], Server: [], MiqTask id: [], Handler id: [], Ident: [generic], Target id: [], Instance id: [], Task id: [], Co
mmand: [MiqQueue.check_for_timeout], Timeout: [600], Priority: [90], State: [ready], Deliver On: [], Data: [], Args: []

At this moment I don't have more ideas. I'be thankful with your help

kind regards,

[cronosy]

Hellow Guys. Anyone could help me?