Troubleshooting Remote Server Connectivity while uploading data to PRIDE Archive

[ypriverol]

Troubleshooting Remote Server Connectivity - If you are having issues connecting to a PRIDE server, there are several steps you can take to troubleshoot the problem.

Step 1: Verify that your network connection is active. Check your network connection and make sure it is active.

Step 2: Check the server’s configuration to make sure that it is set up correctly. This includes verifying that all the necessary ports are open and that the server’s remote access is enabled.

Below are the two transfer servers for PRIDE FTP and ASPERA -

FTP: ftp-pride-private.ebi.ac.uk
FTP PORT: 21

ASPERA Server -

ASPERA: hx-fasp-1.ebi.ac.uk
ASPERA PORT: 33001

To access FTP, use the following command in the command line:

telnet ftp-pride-private.ebi.ac.uk 21

and
output should be –

telnet ftp-pride-private.ebi.ac.uk 21
Trying 193.62.193.142...
Connected to ftp-private.ebi.ac.uk.
Escape character is '^]'.
220-Welcome to ftp-private.ebi.ac.uk
220

To access ASPERA, use the following command in the command line:

telnet hx-fasp-1.ebi.ac.uk 33001

and
output should be –

Trying 193.62.193.136...
Connected to hx-fasp-1.ebi.ac.uk

in case it is not connected or if any other response is output please contact your system administrator.

Note: Telnet is a software to check remote server’s accessibility. It is enabled by default in most of the OS. If it is not enabled in your computer please search how to enable it.

[rolivella]

FYI, in our lab for using Aspera protocol, we had to open 33001 TCP & UDP ports and also open TCP for SSH protocol.

[selvaebi]

Thanks, @rolivella, In the latest tool, we are specifically using only port 33001 for both UDP transfer and TCP ssh auth. And also we are checking for the connectivity automatically in the tool before login.