Mail server creation fails w/ error 500

[luismanson]

Hello, im having issues with Postal failing to create the first mailserver. I just see error 500 comming from /org/testing/servers/new
I see no logs in journalctl nor docker.

Any help is appreciated.

[willpower232]

You should see logs with the command postal logs web

[luismanson]

there are no useful logs :\ running 'docker logs --follow postal_web_1' only shows the post error, with no backtrace or something else.
200.123.140.66 - - [09/Oct/2021:19:14:47 +0000] "POST /500 HTTP/1.1" 500 46 0.1310

[willpower232]

Ah thats interesting, @adamcooke would the rails logs be in the container somewhere or should they be output via docker too?

[tricelex]

@luismanson I had a similar issues days back, the logs only showed minimal information and not the source of the 500 error.
What I did was to cd into the running container then find the log of the running service in its installation directory.

[luismanson]

@luismanson I had a similar issues days back, the logs only showed minimal information and not the source of the 500 error. What I did was to cd into the running container then find the log of the running service in its installation directory.

Thanks!
I finally found this:
Mysql2::Error::ConnectionError (Access denied for user 'postaluser'@'%' to database 'postal-server-8'):

This should be easy to fix..!

[Wouter0100]

Yes, @willpower232 - the rails logs are not yet send to stdout as far as I see can see. I've had this problem a couple of times as wel and had to look inside the containers themselves.