CloudSync corrupts/deletes user defined quick actions

[Rowin63]

Description

When synching device A to the cloud and then synching device B from the cloud, all user defined quick actions existing on device A are not transfered to device B. The buttons do appear, but without any content.

Steps to reproduce

) Create user defined quick actions on device A
) Sync device A to the cloud
) Sync device B from the cloud with selection: profiles, quick actions, my places
) result: quick action buttons appear on device B, but without any content (and the user defined icon is gone too)

Actual result

quick actions are deleted on the "receiving" device B:

this should be "create new favorite":

this should be "skip next waypoint":

this should be all my other user defined actions:

Expected result

This is my user defined quick actions on device A, transfer them to device B via cloud backup (A>cloud>B):

This is the selection I use on the "receiving" device B:

Your Environment (required)

Device A: Samsung S20+ / Osmand +4.9.10
Device B: Samsung S20+ / Osmand ~5.0.0#4388 (but this happens in all previous releases too)

[Rowin63]

Update: it does work correctly via data export/import.

But doing it this way always causes an "not up to date" sync status (this manually imported files of course do appear as "new local changes" on device B). Now I can´t sync device B anymore, because that would update again this corrupted user actions...

[yuriiurshuliak]

I attempted to reproduce it but was unable to reproduce the behavior you described.

Here’s what I tested:

1. Created quick actions on iPhone, synced with the cloud, and restored on Android, and vice versa.
2. Created quick actions on Osmand+ 4.9.10, synced, and restored on 5.0.0#4400m, and vice versa.

Results:

• In all cases, quick actions transferred fully, including content and icons.
• No data loss or corruption was observed.

Could you provide additional details? Specifically:

• Are the affected quick actions tied to any specific profile or map settings?
• Does the issue persist after a fresh app install and re-sync?
• Any error messages in logs when syncing?

OsmAnd~ 5.0.0#4400m, released: 2025-02-18
OsmAnd 4.9.10, released: 2024-12-12
OsmAnd 4.9.5 (4978)

video_2025-02-18_12-30-00.mp4

[DmitryAlexei]

Probably related?

• Could not backup -> delete local -> restore empty button  #21408

[Rowin63]

Tried it on two other devices running +4.9.10 and synching works correct.
So this issue happens - for me - only to the ~5.0.0#xxxx device.

[Zirochkabila]

OsmAnd~ 5.0.0#4417m, Released: 2025-02-19

@Rowin63 Try to download nightly
This version is worked correctly

[Rowin63]

I got already the next release (4418), and it works correctly, thanks!

[Zirochkabila]

@Rowin63 Can we close this issue?

[Rowin63]

yes, of course!

[Rowin63]

Still trying around with the Cloud-sync-funcions.
And it happened again, that all my user defined quick actions were gone after a sync.

But this time I could reproduce it:
After syncing the "view map"-profile, the user defined buttons on the receiving device have gone empty. Buttons still exist, but without any content (as shown on the previous screenshots here). Every device with the updated "view map"-profile had empty user defined buttons after the sync.

As shown on the screenshots above, it was always the "view map"-profile. I didn´t see the other profiles.
I dont know, if in all other profiles the buttons have gone empty, too...

But at least, now I know how it happened here on my side.
Syncing the profile empties the user buttons used in this profile. That doesn´t seem right...

[Zirochkabila]

@Rowin63 You are right
It looks strange because I couldn't reproduce it yesterday
But we need to double-check this issue