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500 error on dataset work page #2689

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carakey opened this issue Sep 25, 2024 · 4 comments
Open

500 error on dataset work page #2689

carakey opened this issue Sep 25, 2024 · 4 comments
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Bug Priority: Critical This is for issues that are blocking significant work or are preventing the system from functioning

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@carakey
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carakey commented Sep 25, 2024

Descriptive summary

The work page for one particular dataset item, 7w62fh122, is giving a 500 error for unknown reasons. I have tried different browsers, both logged in and not logged in. https://ir.library.oregonstate.edu/concern/datasets/7w62fh122

I can retrieve the SOLR record for the work. It appears in search results (Title: "Northern spotted owl reproductive rates"). Its filesets' pages will load (example). I can find it from the dashboard and get to the edit screen from there, but nothing stands out to me to explain why it won't load. I was able to save the record (without having made any changes) but it still did not load.

UPDATE Jan 14 2025: This issue is now affecting at least two dataset works - the one above as well as mw22vd469. See comment below.

Steps to reproduce the behavior

Visit https://ir.library.oregonstate.edu/concern/datasets/7w62fh122 or https://ir.library.oregonstate.edu/concern/datasets/mw22vd469

@carakey carakey added Bug Priority: High These are issues that should be prioritized for upcoming development efforts labels Sep 25, 2024
@straleyb straleyb self-assigned this Sep 26, 2024
@straleyb
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These are my notes just so I keep track of whats going on.
Image
This is the problematic work showing up in the dashboard

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Edit page for the problematic work

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Search result hit of the work

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Grabbed the work from fedora

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Grabbed the work from solr

Ill try to grab an error from rancher and also verify all the datasets all work.

@straleyb
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Work has an empty fileset?

@straleyb straleyb removed their assignment Dec 5, 2024
@carakey
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carakey commented Jan 14, 2025

We're seeing this same behavior on another dataset, except this one is not yet approved (Changes Required) - mw22vd469. Since this is impacting multiple works and not a one-off, I'm upgrading the priority level.

@carakey carakey added Priority: Critical This is for issues that are blocking significant work or are preventing the system from functioning and removed Priority: High These are issues that should be prioritized for upcoming development efforts labels Jan 14, 2025
@carakey
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carakey commented Jan 27, 2025

Clara confirmed with the depositor that mw22vd469 should be deleted. Since I couldn't delete it directly through the UI, I tried deleting the filesets one by one (there were a lot!), and tried reloading the work page between each. Each fileset gave me a 500 error when I tried to delete through the UI, but then appeared to have been successfully removed in SOLR.

- [x] 7h149x886 (.txt)
- [x] k3569c220 (.txt)
- [x] xk81jt15d (.dat)
- [x] 37720m33v (.dat)
- [x] pz50h4180 (.dat)
- [x] zg64tt651 (.dat)
- [x] fx719v856 (.dat)
- [x] 4j03d6815 (.dat)
- [x] 8p58pn30c (.tar.gz)
- [x] gq67k010p (.dat)
- [x] hq37vw93x (.dat)
- [x] jm214x062 (.dat)
- [x] 1831cs74g (.dat)
- [x] bn999f37q (.dat)
- [x] m039kc72m (.dat)
- [x] m039kc745 (.dat)
- [x] b5645028d (.dat)
- [x] 7p88cq30h (.dat)
- [x] 73666d07b (.dat)
- [x] 3197xv24g (.dat)
- [x] m613n542c (.dat)
- [x] tt44pv177 (.txt)

At this point the work page loaded! The .txt file from this fileset is attached in case there are any clues or for experimentation (it opened fine for me in TextEdit).

readme.txt

- [ ] 1257b126q
- [ ] v692tf32k

Once it loaded, I deleted the work (and remaining two filesets with it) through the UI.
The original dataset for the ticket, 7w62fh122, is still an issue.

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