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"unable to complete your request" #27

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IliaStu opened this issue Feb 18, 2023 · 4 comments
Open

"unable to complete your request" #27

IliaStu opened this issue Feb 18, 2023 · 4 comments

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@IliaStu
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IliaStu commented Feb 18, 2023

Dear Mr Razvan Marinescu:
I am writing to ask whether you could help me. When loading .csv into BrainPainter, an error occurs. "The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application."

@razvanmarinescu
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Yes. The server is down as we're migrating it to Google Colab. Use the source code in the meantime.

@IliaStu
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IliaStu commented Feb 20, 2023

What does source code mean? I'm a doctor so I don't know much about programming.

@razvanmarinescu
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razvanmarinescu commented Feb 20, 2023

Aah, sorry. It means to install the software locally via the command line (terminal). But don't worry about that, in that case you'll need to wait ~2weeks until we finalize the new notebook in Google Colab. Feel free to send me a reminder.

@razvanmarinescu
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razvanmarinescu commented Feb 25, 2023

Hi @IliaStu,

We've migrated the software to Google Colab. Try using it from here:
https://colab.research.google.com/drive/1qazM2eKGj18eXmu_IVH8HaAWyR9c8IY5?usp=sharing

We've done several tests and everything works on our side. Try using it and tell us if you get stuck at any point in the process. You shouldn't need to install anything on your machine, you only need to have a Google account to run it.

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