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High Priority: File upload not working for some files #342

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mblack-dariah opened this issue Dec 18, 2024 · 3 comments
Open

High Priority: File upload not working for some files #342

mblack-dariah opened this issue Dec 18, 2024 · 3 comments

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@mblack-dariah
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Issues with uploading files through the ‘Add document’ > ‘Import document’ > ‘File upload’ function
It seems that files larger than 1 MB cannot be uploaded, possibly due to their size, as no explanation was provided for the upload failure. This was tested with PDFs from the ADS data sample (17 out of 42 files were uploaded).
The same seems to apply to JPEG images: a window appears displaying the file, but the process stalls and nothing happens.
Screenshot 2024-12-18 at 15 23 50

@mblack-dariah
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Could this also be temporarily solved through the back-end?

@jsmueller7
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It looks like a misconfig in the backend to me. Maybe your ingress doesn't allow lager bodys than 1MB, which is a default with nginx.

@rsimon
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rsimon commented Dec 18, 2024

Agreed - this does sound very much like a size limit on your internal proxy. I don't think the Supabase storage backend would enforce a size limit. (Even if you use their cloud product on the free plan, their limit is 50MB. But the above issue is with a self-hosted instance.)

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