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Bot looses connection to server and fails to establish a chat-connection #3168

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A-Ortner opened this issue Dec 17, 2019 · 0 comments
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@A-Ortner
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A-Ortner commented Dec 17, 2019

Describe the bug
The bot fails to establish a chat-connection to a user, because the server couldn´t recognize the bot anymore via it´s key-set.
The bug occured after the WoN had been excessively used all day.

To Reproduce
Steps to reproduce the behavior:

  1. Start your bot a couple of times (approximately 10x)
  2. Start a chat every time.
  3. Problem: After a certain amount of time, you will see that not even the initial message ("Hello, I am...) is sent anymore.
  4. Bot cannot be further used.

Screenshot
grafik
(this is also the case when the user´s message is sent, here the user´s message is still being sent)

Expected behavior
Normally, the bot should answer your chat request.

Desktop (please complete the following information):

  • OS: Windows 10
  • Browser Firefox
  • Version 70.0.1

Additional context
The problem can currently be fixed through deleting the bot´s key-set. After starting the programm again, it will create a new key-set and everything continues to work. However, there should be a 'reset'-option the user can use as well.

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