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Messenger presents blank screen on start up #433

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mnearents opened this issue Mar 26, 2018 · 10 comments
Open

Messenger presents blank screen on start up #433

mnearents opened this issue Mar 26, 2018 · 10 comments

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@mnearents
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mnearents commented Mar 26, 2018

I have been using Messenger for a couple of years now. Just recently when I open messenger it shows the loading bar and then just shows a blank white screen. I've tried reinstalling it, signing out, refreshing from server, etc. Same problem.

screen shot 2018-03-26 at 4 48 18 pm

MacBook Pro (Retina, 15-inch, Mid 2015)
MacOS Sierra (Version 10.12.6)

Messenger for mac version: 0.1.13

screen shot 2018-03-28 at 12 00 20 am

@Cy6erBr4in
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Cy6erBr4in commented Apr 3, 2018

I'm experiencing the very same issue since last Monday at least :(

@Elyx0
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Elyx0 commented Apr 9, 2018

Same as of this week, only affects Sierra it seems. My other mac didn't upgrade to it and messenger still works

@mnearents
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I just upgraded to High Sierra Version 10.13.3 and the problem is fixed.

@Korsani
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Korsani commented May 9, 2018

Same here since this morning... Messenger 0.1.13, macos 10.13.4...

@Korsani
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Korsani commented May 10, 2018

Mmm... back to normal this mornin... weird

@RuellBrown
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I have that issue when first trying to open the app on a new computer. I installed it. It is opening a new tab in chrome with a link to m.facebook.com mobile version of my news feed.

@rvalle7
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rvalle7 commented Jun 20, 2018

Same here, using El Capitan last update. FB Messenger too, last update. 0.1.13.1491443794

@vonhraban
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Experiencing exactly the same issue as @RuellBrown

@allixsenos
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FYI I'm experiencing a blank screen in the app but also in Chrome and Safari when I go to messenger.com... it looks like it broke on FB's side, and is unlikely to work in fbmacmessenger until they fix it.

@gcsomesz
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I have that issue when first trying to open the app on a new computer. I installed it. It is opening a new tab in chrome with a link to m.facebook.com mobile version of my news feed.

How can you solve it?

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9 participants