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Stripe shows Payment1 and a minute later Payment2. Minutes of the time stamps: 28 and 29.
CoCalc shows Payment2 and a second later Payment1, i.e. the order is reversed. Minutes of the time stamps: 30.
User reports "When I purchased the first time it said successful then when I went to use it. It said I didn’t have a valid license. So I went back to purchase again."
So it was not a matter of being impatient - CoCalc confirmed success, but something didn't finish yet. It seems that making Payment2 was the trigger to "completely finish" processing of Payment1.
To Reproduce
Unclear, unfortunately. Transactions 117390-117393 are an example.
Expected behavior
After any payment attempt the transaction is failed, successful, or still being processed. If the user is shown "success", no further steps/conditions should be required.
Additional context
This a rare event, but it is recurrent. In particular this "switch" of the payment order in Stripe and CoCalc and very short time between transactions on the CoCalc side.
The text was updated successfully, but these errors were encountered:
Describe the bug
So it was not a matter of being impatient - CoCalc confirmed success, but something didn't finish yet. It seems that making Payment2 was the trigger to "completely finish" processing of Payment1.
To Reproduce
Unclear, unfortunately. Transactions 117390-117393 are an example.
Expected behavior
After any payment attempt the transaction is failed, successful, or still being processed. If the user is shown "success", no further steps/conditions should be required.
Additional context
This a rare event, but it is recurrent. In particular this "switch" of the payment order in Stripe and CoCalc and very short time between transactions on the CoCalc side.
The text was updated successfully, but these errors were encountered: