diff --git a/roles/sap_general_preconfigure/defaults/main.yml b/roles/sap_general_preconfigure/defaults/main.yml
index 5cef8b737..7b40cc9b8 100644
--- a/roles/sap_general_preconfigure/defaults/main.yml
+++ b/roles/sap_general_preconfigure/defaults/main.yml
@@ -166,4 +166,7 @@ sap_general_preconfigure_domain: "{{ sap_domain | d(ansible_domain) }}"
 # Configuring Process Resource Limits
 # Example: See README.md
 
+# in SAP Note 2369910 SAP requires English locale
+# If you want to define the locale set this to e.g. en_US.UTF-8
+sap_general_preconfigure_default_locale: ""
 # END: Default Variables for sap_general_preconfigure
diff --git a/roles/sap_general_preconfigure/meta/argument_specs.yml b/roles/sap_general_preconfigure/meta/argument_specs.yml
index aaf3cf4a1..1a35f7eee 100644
--- a/roles/sap_general_preconfigure/meta/argument_specs.yml
+++ b/roles/sap_general_preconfigure/meta/argument_specs.yml
@@ -341,3 +341,11 @@ argument_specs:
           sap_general_preconfigure_db_group_name: 'dba'
         required: false
         type: str
+
+      sap_general_preconfigure_default_locale:
+        description:
+          - Use this variable to specify the default system locale.
+        example:
+          sap_general_preconfigure_default_locale: 'en_US.UTF-8'
+        required: false
+        type: str
diff --git a/roles/sap_general_preconfigure/tasks/sapnote/2369910.yml b/roles/sap_general_preconfigure/tasks/sapnote/2369910.yml
new file mode 100644
index 000000000..8e17e19e6
--- /dev/null
+++ b/roles/sap_general_preconfigure/tasks/sapnote/2369910.yml
@@ -0,0 +1,52 @@
+# SPDX-License-Identifier: Apache-2.0
+---
+- name: Configure - Display SAP note number 2369910 and its version
+  ansible.builtin.debug:
+    msg: "SAP note {{ (__sap_general_preconfigure_sapnotes_versions | selectattr('number', 'match', '^2369910$') | first).number }}
+          (version {{ (__sap_general_preconfigure_sapnotes_versions | selectattr('number', 'match', '^2369910$') | first).version }}): SAP Software on Linux: General Information"
+  tags:
+    - always
+
+- name: Check locales
+  when: sap_general_preconfigure_config_all | d(true) or sap_general_preconfigure_2369910 | d(false)
+  tags:
+    - sap_general_preconfigure_2369910
+    - sap_general_preconfigure_configure_locale
+  block:
+    - name: Get list of installed locales
+      ansible.builtin.command: locale -a
+      changed_when: false
+      register: __sap_general_preconfigure_locales_installed
+
+    - name: Assert that an English locale is installed
+      ansible.builtin.assert:
+        that: __sap_general_preconfigure_locales_installed.stdout_lines | select('match', '^en_') | list | length > 0
+        fail_msg: "FAIL: No English locale is installed. Please install an English locale!"
+        success_msg: "PASS: An English locale is installed."
+
+    - name: Configure English locale
+      when:
+        - sap_general_preconfigure_default_locale is defined
+        - sap_general_preconfigure_default_locale | length > 0
+        - __sap_general_preconfigure_locales_installed.stdout_lines | select('match', sap_general_preconfigure_default_locale | regex_replace('UTF-8', 'utf8')) | list | length > 0
+        - sap_general_preconfigure_default_locale.startswith('en_') or sap_general_preconfigure_default_locale.startswith('C.UTF-8')
+      ansible.builtin.lineinfile:
+        path: /etc/locale.conf
+        regexp: ^LANG=
+        line: "LANG=\"{{ sap_general_preconfigure_default_locale }}\""
+        state: present
+        create: true
+        owner: root
+        group: root
+        mode: '0644'
+
+    - name: Get the current default locale
+      ansible.builtin.command: awk '/^LANG=/&&(/C.UTF-8/||/en_/){print}' /etc/locale.conf
+      changed_when: false
+      register: __sap_general_preconfigure_current_default_locale
+
+    - name: Assert that an English locale is the default
+      ansible.builtin.assert:
+        that: __sap_general_preconfigure_current_default_locale.stdout_lines | length > 0
+        fail_msg: "FAIL: English is not set as the default locale. Please define an English default locale with the 'sap_general_preconfigure_default_locale' variable!"
+        success_msg: "PASS: An English default locale is set."
diff --git a/roles/sap_general_preconfigure/tasks/sapnote/assert-2369910.yml b/roles/sap_general_preconfigure/tasks/sapnote/assert-2369910.yml
new file mode 100644
index 000000000..c653619b5
--- /dev/null
+++ b/roles/sap_general_preconfigure/tasks/sapnote/assert-2369910.yml
@@ -0,0 +1,36 @@
+# SPDX-License-Identifier: Apache-2.0
+---
+- name: Assert - Display SAP note number 2369910 and its version
+  ansible.builtin.debug:
+    msg: "SAP note {{ (__sap_general_preconfigure_sapnotes_versions | selectattr('number', 'match', '^2369910$') | first).number }}
+          (version {{ (__sap_general_preconfigure_sapnotes_versions | selectattr('number', 'match', '^2369910$') | first).version }}): SAP Software on Linux: General Information"
+  tags:
+    - always
+
+## STEP 3.1 -- System Language
+- name: Step 3.1 - Check if English Language is installed
+  tags:
+    - sap_general_preconfigure_2369910
+    - sap_general_preconfigure_2369910_03
+  block:
+    - name: Get list of installed locales
+      ansible.builtin.command: locale -a
+      changed_when: false
+      register: __sap_general_preconfigure_locales_installed
+
+    - name: Assert that an English locale is installed
+      ansible.builtin.assert:
+        that: __sap_general_preconfigure_locales_installed.stdout_lines | select('match', '^en_') | list | length > 0
+        fail_msg: "FAIL: No English locale is installed. Please install an English locale!"
+        success_msg: "PASS: An English locale is installed."
+
+    - name: Get the current default locale
+      ansible.builtin.command: awk '/^LANG=/&&(/C.UTF-8/||/en_/){print}' /etc/locale.conf
+      changed_when: false
+      register: __sap_general_preconfigure_current_default_locale
+
+    - name: Assert that an English locale is the default
+      ansible.builtin.assert:
+        that: __sap_general_preconfigure_current_default_locale.stdout_lines | length > 0
+        fail_msg: "FAIL: English is not set as the default locale. Please define a valid English default locale with the variable 'sap_general_preconfigure_default_locale' !"
+        success_msg: "PASS: An English default locale is set."
diff --git a/roles/sap_general_preconfigure/vars/RedHat_7.yml b/roles/sap_general_preconfigure/vars/RedHat_7.yml
index 76f8dc464..8d59e235c 100644
--- a/roles/sap_general_preconfigure/vars/RedHat_7.yml
+++ b/roles/sap_general_preconfigure/vars/RedHat_7.yml
@@ -4,6 +4,7 @@
 # vars file for sap_general_preconfigure
 
 __sap_general_preconfigure_sapnotes_versions:
+  - { number: '2369910', version: '18' }
   - { number: '2002167', version: '36' }
   - { number: '1771258', version: '6' }
   - { number: '1391070', version: '41' }
@@ -93,6 +94,9 @@ __sap_general_preconfigure_packages_x86_64:
   - compat-sap-c++-7
   - compat-sap-c++-9
   - compat-sap-c++-10
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_packages_ppc64le:
   - uuidd
@@ -103,17 +107,26 @@ __sap_general_preconfigure_packages_ppc64le:
   - compat-sap-c++-7
   - compat-sap-c++-9
   - compat-sap-c++-10
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_packages_ppc64:
   - uuidd
   - tcsh
   - psmisc
   - compat-sap-c++-5
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_packages_s390x:
   - uuidd
   - tcsh
   - psmisc
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_packages: "{{ lookup('vars', '__sap_general_preconfigure_packages_' + ansible_architecture) }}"
 
diff --git a/roles/sap_general_preconfigure/vars/RedHat_8.0.yml b/roles/sap_general_preconfigure/vars/RedHat_8.0.yml
index 0f952dcd1..d0f8fe031 100644
--- a/roles/sap_general_preconfigure/vars/RedHat_8.0.yml
+++ b/roles/sap_general_preconfigure/vars/RedHat_8.0.yml
@@ -4,6 +4,7 @@
 # vars file for sap_general_preconfigure
 
 __sap_general_preconfigure_sapnotes_versions:
+  - { number: '2369910', version: '18' }
   - { number: '2772999', version: '24' }
   - { number: '1771258', version: '6' }
 
@@ -47,6 +48,9 @@ __sap_general_preconfigure_packages:
   - psmisc
   - nfs-utils
   - bind-utils
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_required_ppc64le:
   - ibm-power-managed-rhel8
diff --git a/roles/sap_general_preconfigure/vars/RedHat_8.1.yml b/roles/sap_general_preconfigure/vars/RedHat_8.1.yml
index 3ffd289a8..375b7e05f 100644
--- a/roles/sap_general_preconfigure/vars/RedHat_8.1.yml
+++ b/roles/sap_general_preconfigure/vars/RedHat_8.1.yml
@@ -4,6 +4,7 @@
 # vars file for sap_general_preconfigure
 
 __sap_general_preconfigure_sapnotes_versions:
+  - { number: '2369910', version: '18' }
   - { number: '2772999', version: '24' }
   - { number: '1771258', version: '6' }
 
@@ -49,6 +50,9 @@ __sap_general_preconfigure_packages_x86_64:
   - bind-utils
   - compat-sap-c++-9
   - compat-sap-c++-10
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_packages_ppc64le:
   - uuidd
@@ -59,6 +63,9 @@ __sap_general_preconfigure_packages_ppc64le:
   - bind-utils
   - compat-sap-c++-9
   - compat-sap-c++-10
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_packages_s390x:
   - uuidd
@@ -67,6 +74,9 @@ __sap_general_preconfigure_packages_s390x:
   - psmisc
   - nfs-utils
   - bind-utils
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_packages: "{{ lookup('vars', '__sap_general_preconfigure_packages_' + ansible_architecture) }}"
 
diff --git a/roles/sap_general_preconfigure/vars/RedHat_8.2.yml b/roles/sap_general_preconfigure/vars/RedHat_8.2.yml
index e47d88065..bd26d320e 100644
--- a/roles/sap_general_preconfigure/vars/RedHat_8.2.yml
+++ b/roles/sap_general_preconfigure/vars/RedHat_8.2.yml
@@ -4,6 +4,7 @@
 # vars file for sap_general_preconfigure
 
 __sap_general_preconfigure_sapnotes_versions:
+  - { number: '2369910', version: '18' }
   - { number: '2772999', version: '24' }
   - { number: '1771258', version: '6' }
 
@@ -49,6 +50,9 @@ __sap_general_preconfigure_packages_x86_64:
   - bind-utils
   - compat-sap-c++-9
   - compat-sap-c++-10
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_packages_ppc64le:
   - uuidd
@@ -59,6 +63,9 @@ __sap_general_preconfigure_packages_ppc64le:
   - bind-utils
   - compat-sap-c++-9
   - compat-sap-c++-10
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_packages_s390x:
   - uuidd
@@ -67,6 +74,9 @@ __sap_general_preconfigure_packages_s390x:
   - psmisc
   - nfs-utils
   - bind-utils
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_packages: "{{ lookup('vars', '__sap_general_preconfigure_packages_' + ansible_architecture) }}"
 
diff --git a/roles/sap_general_preconfigure/vars/RedHat_8.yml b/roles/sap_general_preconfigure/vars/RedHat_8.yml
index aa05e96dd..12ee9598d 100644
--- a/roles/sap_general_preconfigure/vars/RedHat_8.yml
+++ b/roles/sap_general_preconfigure/vars/RedHat_8.yml
@@ -4,6 +4,7 @@
 # vars file for sap_general_preconfigure
 
 __sap_general_preconfigure_sapnotes_versions:
+  - { number: '2369910', version: '18' }
   - { number: '2772999', version: '24' }
   - { number: '1771258', version: '6' }
 
@@ -59,6 +60,9 @@ __sap_general_preconfigure_packages_x86_64:
   - compat-sap-c++-9
   - compat-sap-c++-10
   - compat-sap-c++-11
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_packages_ppc64le:
   - uuidd
@@ -70,6 +74,9 @@ __sap_general_preconfigure_packages_ppc64le:
   - compat-sap-c++-9
   - compat-sap-c++-10
   - compat-sap-c++-11
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_packages_s390x:
   - uuidd
@@ -79,6 +86,9 @@ __sap_general_preconfigure_packages_s390x:
   - nfs-utils
   - bind-utils
   - compat-sap-c++-10
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_packages: "{{ lookup('vars', '__sap_general_preconfigure_packages_' + ansible_architecture) }}"
 
diff --git a/roles/sap_general_preconfigure/vars/RedHat_9.yml b/roles/sap_general_preconfigure/vars/RedHat_9.yml
index 9f22fefe0..a25793787 100644
--- a/roles/sap_general_preconfigure/vars/RedHat_9.yml
+++ b/roles/sap_general_preconfigure/vars/RedHat_9.yml
@@ -4,6 +4,7 @@
 # vars file for sap_general_preconfigure
 
 __sap_general_preconfigure_sapnotes_versions:
+  - { number: '2369910', version: '18' }
   - { number: '3108316', version: '2' }
   - { number: '1771258', version: '6' }
 
@@ -65,6 +66,9 @@ __sap_general_preconfigure_packages_x86_64:
   - tuned
 # package libxcrypt-compat: needed by sapstartsrv and SAP HANA on RHEL 9:
   - libxcrypt-compat
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_packages_ppc64le:
   - uuidd
@@ -79,6 +83,9 @@ __sap_general_preconfigure_packages_ppc64le:
   - tuned
 # package libxcrypt-compat: needed by sapstartsrv and SAP HANA on RHEL 9:
   - libxcrypt-compat
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_packages_s390x:
   - uuidd
@@ -93,6 +100,9 @@ __sap_general_preconfigure_packages_s390x:
   - tuned
 # package libxcrypt-compat: needed by sapstartsrv on RHEL 9:
   - libxcrypt-compat
+# English locale packages are required as per SAP note 2369910:
+  - langpacks-en
+  - glibc-langpack-en
 
 __sap_general_preconfigure_packages: "{{ lookup('vars', '__sap_general_preconfigure_packages_' + ansible_architecture) }}"
 
diff --git a/roles/sap_general_preconfigure/vars/Suse.yml b/roles/sap_general_preconfigure/vars/Suse.yml
index c1bba28a1..0103ed647 100644
--- a/roles/sap_general_preconfigure/vars/Suse.yml
+++ b/roles/sap_general_preconfigure/vars/Suse.yml
@@ -7,7 +7,7 @@
 # - SUSE Linux Enterprise Server 16
 
 __sap_general_preconfigure_sapnotes_versions:
-  - ''
+  - '' # { number: '2369910', version: '18'}
 
 __sap_general_preconfigure_packages:
   - uuidd