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RudraCloud #177

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kitoxis opened this issue Jan 29, 2025 · 3 comments
Open
1 task done

RudraCloud #177

kitoxis opened this issue Jan 29, 2025 · 3 comments
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@kitoxis
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kitoxis commented Jan 29, 2025

Is there an existing issue for this?

  • I have searched existing issues, it hasn't been reported yet

Hosting Provider Name

RudraCloud

Rule Violations

I bought the emerald plan, because it was cheap for good specs, but turns out it wasn't. There were like 5 downtimes during the month, one of them took 2 days, the others 1-2 hours. The support claims to be 24/7, but one time, when I asked for support, they said they are sleeping. Also they don't give any free databases.

@EternalTheGod
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There's no evidence submitted regarding any of your claims, unless provided they cannot be listed

@kitoxis
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kitoxis commented Jan 31, 2025

[Screenshot_20250131-215004.png

Screenshot_20250131-214958.png

Screenshot_20250131-215101.png

They have turned maintenance off for almost everywhere, but they left it on the de nodes "just to be sure" that their uptime doesn't get damaged

"24/7 support"
Screenshot_20250131-215253.png

And also i had sent like 20 messages one day without a reply(one of the days of the 2 days when the whole host crashed)

@kitoxis
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kitoxis commented Jan 31, 2025

And also, when I'm writing this, I cannot even see if they have tos, since their website is down

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