When Scale is installed for the first time it is required to acquire a subscription matching the use of the extension. A subscription can be created directly from the extension or created by us for scenarios such as pay by invoice or support for Azure DevOps Server (on-premise).
When Scale is loaded it checks for a valid subscription. If no subscription is found the user is asked to create one.
When you enter @Scale for the first time you can create a trial subscription by two ways:
- Heading into Azure DevOps > Boards > @Scale. Select a plan and choose to start a free trial,
- Heading into Azure DevOps Organization/collection settings and you'll find @Scale in the bottom of the list to the left.
We currently have the following plans:
- 1-10 users
- Online subscription
- Monthly payment
- Community support
- 11-100 users
- Online subscription
- Monthly payment
- Email support
In the enterprise agreement we offer additional services, including:
- 100+ users/seat license
- Premium support with dedicated point of contact
- Training and onboarding services
- Support for Azure DevOps Server
- Access to source code
- Annual payment
- Purchase by invoice
Currently we support the following payment methods:
You can easily pay for @Scale using an Azure subscription. Often there is already a process for paying for 3rd-party Azure DevOps extensions in your organization and then the cost for @Scale can be managed the same way.
For more information see Azure Marketplace purchasing.
Here's the process to purchase @Scale from the Azure Marketplace:
- Prepare an Azure subscription to use for purchasing @scale.
- Go to @Scale at Microsoft Azure Marketplace.
- Click on "Get it now" and sign in to Azure using an account connected to the Azure subscription you plan to use.
- Select the plan you want from the list (you may also have been shared a private offering if you have discussed an Enterprise agreement with us) and click Subscribe.
- Fill out the subscription details, review and start the subscription.
- After the configuration has completed, Solidify will confirm the subscription. Reach out to your point of contact or email us at [email protected] so we can connect your @Scale subscription with your Azure subscription.
- At any time you can manage your Azure Marketplace Scale subscription from the Azure SaaS resource.
For reference, here's the Azure Marketplace FAQ if you need more information about how to aquire and purchase products from the marketplace.
If you would like to pay for a subscription using credit card you can find the subscription details in Azure DevOps Organization/collection settings. Once you press on Subscribe you will get prompted to fill in a credit card to pay for the subscription.
If you want to purchase @Scale and pay by invoice then contact us at [email protected].
You should be able to try @Scale before you buy, therefore we offer a 30-day free trial per Azure DevOps organization.
If you want to activate a production subscription you only need to go to the organization admin page, select @Scale and from the Subscription page select Subscribe. Fill out the details as described in Paid subscription.
If you want to change plan or discuss an Enterprise subscription, contact us at [email protected].
When the trial expires you will no longer be able to access @Scale. Since we don't want to interfere with your data we will not remove anything when the subscription ends. Therefore to remove the data @Scale has added to your Azure DevOps environment you need to follow the instruction in Uninstalling @Scale.
The subscription overview shows information about the subscription.
