Synology Connect error java.lang.RuntimeException

[cplensdorf]

Hoping anyone can assist...I have been able to install the Synology Connect App but am unable to connect to my Synology server. See the following error in the log:

‎4‎:‎28‎:‎54‎ ‎PM: error java.lang.RuntimeException: bad character in base64 value @line 831 (locationHandler)

Not sure where to go. Not a programmer.

Thx.

[zzarbi]

@cplensdorf I notice the same issue. If I found a solution I will post it here.

[zzarbi]

I may have found the issue. It looks like Smartthings added a limit of how much data you can pass to an event. Request that goes through the hub happened to be handle as HubEvents in locationHandler(). The data returned is truncated: https://community.smartthings.com/t/event-data-limits/154109

I'm not sure that we can get an easy fix.

[zzarbi]

After some more research it seems that the data is truncated for some other reason. I will need to look into Synology API to see if we can reduce the number of data it returns

[cplensdorf]

Thx zzarbi.. anything you can do would be appreciated!

[zzarbi]

@cplensdorf I found a solution by using a newer version of the Synology API in #10. It's only one line it works for me. However I suspect you might need to have the latest version of Surveillance Station.

[baltazarmitch]

@cplensdorf I found a solution by using a newer version of the Synology API in #10. It's only one line it works for me. However I suspect you might need to have the latest version of Surveillance Station.

How do I use the newer API? I updated my surveillance station but still can't find cameras. Sorry for my ignorance, I no nothing about code.

[zzarbi]

@baltazarmitch you can look at this open PR: #10
and then you'll need to update the code in Smartthings

[cscashby]

I still get this error (after more device details are returned than before) with the PR #10 fix :(

java.lang.RuntimeException: bad character in base64 value @line 416 (locationHandler)