Scan not work

[Tul1911]

Describe the bug
The Scan activity not "scan" new files

Expected behavior
after a scan a new scene must be added to library (as Usual)

Stash Version: (0.27.2):

Desktop (please complete the following information):

• OS: Win10
• Browser [Chrome, Edge, Opera]

[feederbox826]

what do the logs say

[BaIanced]

what do the logs say

Mine is doing the same thing after updating to latest stash version. I created a new folder to test 3 videos (confirmed to play in vlc/windows media player).

Log shows:

2024-10-24 21:08:25
Info    
Scan finished (82.9274ms)
2024-10-24 21:08:25
Error   
error processing "Y:Completed\\TEST_SCAN\\PMV Haven - Cock Hero - BBCLove.mp4": running ffprobe on "Y:Completed\\TEST_SCAN\\PMV Haven - Cock Hero - BBCLove.mp4": FFProbe encountered an error with <Y:Completed\TEST_SCAN\PMV Haven - Cock Hero - BBCLove.mp4>.
Error JSON:

Error: exit status 1
2024-10-24 21:08:25
Error   
error processing "Y:Completed\\TEST_SCAN\\PMV - Ahe TikTok Splitscreen - Compilation 1 hour.mp4": running ffprobe on "Y:Completed\\TEST_SCAN\\PMV - Ahe TikTok Splitscreen - Compilation 1 hour.mp4": FFProbe encountered an error with <Y:Completed\TEST_SCAN\PMV - Ahe TikTok Splitscreen - Compilation 1 hour.mp4>.
Error JSON:

Error: exit status 1
2024-10-24 21:08:25
Error   
error processing "Y:Completed\\TEST_SCAN\\Massive Cumshot Compilations.ts": running ffprobe on "Y:Completed\\TEST_SCAN\\Massive Cumshot Compilations.ts": FFProbe encountered an error with <Y:Completed\TEST_SCAN\Massive Cumshot Compilations.ts>.
Error JSON:

Error: exit status 1
2024-10-24 21:08:25
Info    
Calculating fingerprints for Y:Completed\TEST_SCAN\Massive Cumshot Compilations.ts ...
2024-10-24 21:08:25
Info    
Calculating fingerprints for Y:Completed\TEST_SCAN\PMV - Ahe TikTok Splitscreen - Compilation 1 hour.mp4 ...
2024-10-24 21:08:25
Info    
Calculating fingerprints for Y:Completed\TEST_SCAN\PMV Haven - Cock Hero - BBCLove.mp4 ...
2024-10-24 21:08:25
Info    
Finished adding files to queue. 3 files queued
2024-10-24 21:08:25
Info    
Y:Completed\TEST_SCAN doesn't exist. Creating new folder entry...
2024-10-24 21:08:25
Info    
scanning 1 paths

[feederbox826]

can you post the error JSON?

[BaIanced]

can you post the error JSON?

I don't know what JSON file it's referring to, but what I posted above is verbose trace log

[HereIam80]

I see a missing backslash in your path.

[BaIanced]

After a little digging:
I figured out that the .stash directory was set to read-only somehow...
After deselecting that option in the folder properties, the next scan took nearly an hour to complete, but it successfully added the new clips.
Scan is back to normal (not taking an hour), so OP maybe check the folder is writeable.

[BaIanced]

I see a missing backslash in your path.

for whatever reason stash allows directories to be input with or without a backslash

[snohotest]

Also had this issue after upgrading from 0.25.1 -> 0.27.2, but am on Linux and wasn't having any permissions issue. I got this working again by just deleting ffprobe inside of my .stash folder.

[AIG420]

Having the same issue. Path isn't read only and ffprobe can access the files directly, but getting the exit status 1 error with stashapp. Deleting ffprobe from my .stash folder just gives me a new error that ffprobe isn't found.

[DogmaDragon]

Delete old ffmpeg/ffprobe and download the latest version.

Settings > System > Application Paths > Download FFmpeg.

[AIG420]

That did it, thank you!