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App unresponsive after latest updates from this month #733

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gitguy1988 opened this issue Feb 28, 2024 · 1 comment
Open

App unresponsive after latest updates from this month #733

gitguy1988 opened this issue Feb 28, 2024 · 1 comment

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@gitguy1988
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gitguy1988 commented Feb 28, 2024

The app becomes unresponsive on initial loading for about 45 seconds. Every time I open preferences and then press the OK button the app freezes again for another 45 seconds. I will provide logs if someone can tell me where I would find it.

Information:
TE64 24.2.27 Microsoft Windows 10 Pro 64-bit 22H2 (10.0.19045) Dark IE/11 JS/11.0.16384 en_us 96 Intel(R) Core(TM) i5-7440HQ CPU @ 2.80GHz Webroot SecureAnywhere

Addons:
mouse 1.33,key 1.26,addressbar 1.71,treeview 1.46,toolbar 1.44,titlebar 1.09,multithread 1.29,remember 1.42,aboutblank 1.04,extract 1.15,addonswitcher 1.03,darkmode 1.18,split 1.26,font 1.25,tasktray 1.15,foldersettings 1.39,aboutremember 1.07,segoeicons 1.04,favorites 1.06,favoritesbar 1.43,tabs 1.27,quickmenu 1.17,folderlistmenu 1.15,syncselect 1.03,mainmenubutton 1.17,wlx 1.14,searchbar 1.12

@tablacus
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tablacus commented Feb 29, 2024

There is no problem in my environment, so could you please try the following?

  1. Create a folder test_te in C:\

  2. Copy the Tablacus Explorer files and folders to C:\test_te without "config".
    image

  3. Run the copy destination TE64.exe or TE32.exe

How about this?

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