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Update from v 2.36.1 to 2.38.2 not possible #1859

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yoshi1509 opened this issue Dec 6, 2024 · 2 comments
Open

Update from v 2.36.1 to 2.38.2 not possible #1859

yoshi1509 opened this issue Dec 6, 2024 · 2 comments
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needs feedback Further information is requested

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@yoshi1509
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Describe the bug
We can't actually update our snappymail version from 2.36.1. Everytime we click on update we are getting after a few seconds the message "Cannot access the repository at the moment".

To Reproduce
Steps to reproduce the behavior:

  1. Go to admin About page
  2. Click on the Update button
  3. Wait a few seconds
  4. See error

Expected behavior
The "Upgrade successful" message should appear and the page should get back to admin login screen

Screenshots
grafik

grafik

Please complete the following information:

  • Browser: Firefox 133.0 and Google Chrome 131.0.6778.109
  • IMAP daemon: cyrus on Ubuntu
  • PHP version: 8.1.2
  • SnappyMail Version: 2.36.1
  • Mode: standalone

Debug/logging information

  • Last error: {"type":1,"message":"Maximum execution time of 30 seconds exceeded","file":"/snappymail/snappymail/v/2.36.1/app/libraries/snappymail/upgrade.php","line":174}

Additional context

@the-djmaze
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Maybe your webserver IP is (temporary) blocked by fail2ban.
This mostly last only a day.

You can check this in your PHP error logs.

@the-djmaze the-djmaze added the needs feedback Further information is requested label Dec 10, 2024
@yoshi1509
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yoshi1509 commented Dec 11, 2024

There are often more than 24h between diffrent tries to update snappymail. If the IP is baned it must be a staty ban.

In the PHP error log is after triggering the update the follwoing message:

Maximum execution time of 30 seconds exceeded in /snappymail/snappymail/v/2.36.1/app/libraries/snappymail/upgrade.php on line 174

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