I installed and keep getting an error when I click the extension in the toolbar

[dbarks1024]

Make sure to read the troubleshooting section before creating an issue

• [ x] I've read the common issues and the one I'm about to create is not one of those documented.
• [x ] I've read the release note and the one I'm about to create is not already fixed.

Describe the bug
Just installed the extension but when I go to salesforce and click the extension icon or keyboard shortcut nothing happens. I pulled up the debtools and am getting this error:
Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.

I have the most up to date chrome and restarted chrome. I also followed the troubleshooting steps.

To Reproduce
Steps to reproduce the behavior:
Just installed the extension but when I go to salesforce and click the extension icon or keyboard shortcut nothing happens. I pulled up the debtools and am getting this error:

Expected behavior
The window should pop up.

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

• OS: Mac
• Browser chrome
• Version Version 131.0.6778.205 (Official Build) (arm64)

Additional context
Add any other context about the problem here.

[tprouvot]

Hi @dbarks1024,
Could you paste your org domain (and anonymize what needs to be) ?
I'm trying to found out if you org is on a particular domain such as Alibaba cloud or .mil domain?

[dbarks1024]

https://companyname.lightning.force.com/
Thats what you are looking for right? ^

[dbarks1024]

I also tested in an incognito browser in case that helps. Still did not work.

[tprouvot]

@dbarks1024 Would you be able to paste the errors you have in the chrome dev console ?

[dbarks1024]

Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.

[tprouvot]

Is this the only error ? You can reach me on Linkedin so that we can schedule a short call