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On ticket view page: On the wordpress helpdesk admin side some issues occurred #8

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komal-sh-27 opened this issue Mar 30, 2023 · 0 comments
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On ticket view page: On the wordpress helpdesk admin side some issues occurred

How to Reproduce:

Login with admin panel of wordpress helpdesk

Step 1: Clicks on ticket for ticket view page:

Issue 1:

On ticket view page: Total ticket counts not showing:

image

Issue 2:

On ticket view page: Customer name and profile pic not showing:

image

On customer panel also this issue:

image

Issue 3:

When ticket created after not showing cust name and also profile pic:

image

Issue 4:

On ticket view page: Agent name not showing:

image

Issue 5:

On ticket view page: Internal note not added:

image

Check on saas uvdesk panel should be shown internal note like this:

image

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