Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

error during retrieving user via "getme" #127

Open
spardosj opened this issue May 9, 2022 · 3 comments
Open

error during retrieving user via "getme" #127

spardosj opened this issue May 9, 2022 · 3 comments

Comments

@spardosj
Copy link

spardosj commented May 9, 2022

Unable to retrieve the user using the getme function declared in PersonClient, fail with error "Bad request" with a few user after the login, using a fallback after this error with the user mail saved during login return the correct user.

@jbenyovs
Copy link

jbenyovs commented May 9, 2022

@spardosj can you please specify how exactly you are retrieving the user using getMe() ? Are you using the https://github.com/webex/webex-ios-sdk-example app? If so, please describe the exact steps to reproduce this.

@spardosj
Copy link
Author

spardosj commented May 9, 2022

image

function where call the "getme"

image

"self.loadMe()", this is the code for re-auth the user but is quite identical to login.

same issue in example app, with the same user.

@jbenyovs
Copy link

jbenyovs commented May 9, 2022

@spardosj I just tested the getMe() function in the iOS KS app, but it worked for me there, details of the user were provided
image

You mentioned earlier that "fail with error "Bad request" with a few user after the login" so I am assuming it is not reproducible with every user? If that is the case we would need further details about the users. As this might be sensitive information, I would suggest opening a support ticket with us - send email to [email protected] - with the email address of the users in question. Thank you

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants