diff --git a/app/src/main/kotlin/com/wire/android/ui/e2eiEnrollment/E2EIEnrollmentScreen.kt b/app/src/main/kotlin/com/wire/android/ui/e2eiEnrollment/E2EIEnrollmentScreen.kt
index 6739084bc5d..a8c3285779d 100644
--- a/app/src/main/kotlin/com/wire/android/ui/e2eiEnrollment/E2EIEnrollmentScreen.kt
+++ b/app/src/main/kotlin/com/wire/android/ui/e2eiEnrollment/E2EIEnrollmentScreen.kt
@@ -53,7 +53,7 @@ import com.wire.android.ui.common.topappbar.WireCenterAlignedTopAppBar
 import com.wire.android.ui.common.visbility.rememberVisibilityState
 import com.wire.android.ui.destinations.E2eiCertificateDetailsScreenDestination
 import com.wire.android.ui.destinations.InitialSyncScreenDestination
-import com.wire.android.ui.home.E2EIErrorNoSnoozeDialog
+import com.wire.android.ui.home.E2EIEnrollmentErrorWithDismissDialog
 import com.wire.android.ui.home.E2EISuccessDialog
 import com.wire.android.ui.markdown.MarkdownConstants
 import com.wire.android.ui.theme.WireTheme
@@ -190,12 +190,10 @@ private fun E2EIEnrollmentScreenContent(
         }
 
         if (state.isCertificateEnrollError) {
-            E2EIErrorNoSnoozeDialog(
+            E2EIEnrollmentErrorWithDismissDialog(
                 isE2EILoading = state.isLoading,
-                updateCertificate = {
-                    dismissErrorDialog()
-                    enrollE2EICertificate()
-                }
+                onClick = enrollE2EICertificate,
+                onDismiss = dismissErrorDialog
             )
         }
 
diff --git a/app/src/main/kotlin/com/wire/android/ui/home/E2EIDialogs.kt b/app/src/main/kotlin/com/wire/android/ui/home/E2EIDialogs.kt
index 114486d4041..1d5206ceed3 100644
--- a/app/src/main/kotlin/com/wire/android/ui/home/E2EIDialogs.kt
+++ b/app/src/main/kotlin/com/wire/android/ui/home/E2EIDialogs.kt
@@ -195,14 +195,46 @@ fun E2EISuccessDialog(
 }
 
 @Composable
-fun E2EIErrorWithDismissDialog(
+fun E2EIUpdateErrorWithDismissDialog(
     isE2EILoading: Boolean,
     updateCertificate: () -> Unit,
     onDismiss: () -> Unit
 ) {
-    WireDialog(
+    E2EIErrorWithDismissDialog(
         title = stringResource(id = R.string.end_to_end_identity_renew_error_dialog_title),
         text = stringResource(id = R.string.end_to_end_identity_renew_error_dialog_text),
+        isE2EILoading = isE2EILoading,
+        updateCertificate = updateCertificate,
+        onDismiss = onDismiss
+    )
+}
+
+@Composable
+fun E2EIEnrollmentErrorWithDismissDialog(
+    isE2EILoading: Boolean,
+    onClick: () -> Unit,
+    onDismiss: () -> Unit
+) {
+    E2EIErrorWithDismissDialog(
+        title = stringResource(id = R.string.end_to_end_identity_enrollment_error_dialog_title),
+        text = stringResource(id = R.string.end_to_end_identity_enrollment_error_dialog_text),
+        isE2EILoading = isE2EILoading,
+        updateCertificate = onClick,
+        onDismiss = onDismiss
+    )
+}
+
+@Composable
+private fun E2EIErrorWithDismissDialog(
+    title: String,
+    text: String,
+    isE2EILoading: Boolean,
+    updateCertificate: () -> Unit,
+    onDismiss: () -> Unit
+) {
+    WireDialog(
+        title = title,
+        text = text,
         onDismiss = onDismiss,
         optionButton1Properties = WireDialogButtonProperties(
             onClick = updateCertificate,
@@ -247,7 +279,7 @@ private fun E2EIErrorWithSnoozeDialog(
 }
 
 @Composable
-fun E2EIErrorNoSnoozeDialog(
+private fun E2EIErrorNoSnoozeDialog(
     isE2EILoading: Boolean,
     updateCertificate: () -> Unit
 ) {
diff --git a/app/src/main/kotlin/com/wire/android/ui/settings/devices/DeviceDetailsScreen.kt b/app/src/main/kotlin/com/wire/android/ui/settings/devices/DeviceDetailsScreen.kt
index 31f87c3dd7c..029a283e75a 100644
--- a/app/src/main/kotlin/com/wire/android/ui/settings/devices/DeviceDetailsScreen.kt
+++ b/app/src/main/kotlin/com/wire/android/ui/settings/devices/DeviceDetailsScreen.kt
@@ -75,8 +75,8 @@ import com.wire.android.ui.common.topappbar.WireCenterAlignedTopAppBar
 import com.wire.android.ui.common.topappbar.WireTopAppBarTitle
 import com.wire.android.ui.destinations.E2eiCertificateDetailsScreenDestination
 import com.wire.android.ui.e2eiEnrollment.GetE2EICertificateUI
-import com.wire.android.ui.home.E2EIErrorWithDismissDialog
 import com.wire.android.ui.home.E2EISuccessDialog
+import com.wire.android.ui.home.E2EIUpdateErrorWithDismissDialog
 import com.wire.android.ui.home.conversationslist.common.FolderHeader
 import com.wire.android.ui.settings.devices.model.DeviceDetailsState
 import com.wire.android.ui.theme.wireColorScheme
@@ -279,7 +279,7 @@ fun DeviceDetailsContent(
         }
 
         if (state.isE2EICertificateEnrollError) {
-            E2EIErrorWithDismissDialog(
+            E2EIUpdateErrorWithDismissDialog(
                 isE2EILoading = state.isLoadingCertificate,
                 updateCertificate = { enrollE2eiCertificate() },
                 onDismiss = onEnrollE2EIErrorDismiss
diff --git a/app/src/main/res/values/strings.xml b/app/src/main/res/values/strings.xml
index e8a34522376..38fc7874608 100644
--- a/app/src/main/res/values/strings.xml
+++ b/app/src/main/res/values/strings.xml
@@ -1287,6 +1287,8 @@
     <string name="end_to_end_identity_renew_success_dialog_title">Certificate updated</string>
     <string name="end_to_end_identity_renew_success_dialog_text">The certificate is updated and your device is verified.</string>
     <string name="end_to_end_identity_renew_success_dialog_second_button">Certificate Details</string>
+    <string name="end_to_end_identity_enrollment_error_dialog_title">Certificate couldn’t be issued.</string>
+    <string name="end_to_end_identity_enrollment_error_dialog_text">Please try again, or reach out to your team admin.</string>
     <string name="end_to_end_identity_ceritifcate">Certificate Details</string>
     <string name="end_to_end_identity_certificate_revoked_dialog_title">End-to-end certificate revoked</string>
     <string name="end_to_end_identity_certificate_revoked_dialog_description">Log out to reduce security risks. Then log in again, get a new certificate, and reset your password.\n\nIf you keep using this device, your conversations are no longer verified.</string>