Skip to content
This repository has been archived by the owner on Jan 15, 2019. It is now read-only.
/ django-knowledge Public archive

Add a help desk or knowledge base to your Django project with only a few lines of boilerplate code.

License

Notifications You must be signed in to change notification settings

zapier/django-knowledge

Folders and files

NameName
Last commit message
Last commit date

Latest commit

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Repository files navigation

This project is no longer maintained. If you are interested in taking over the project, email [email protected].

Welcome to django-knowledge!

django-knowledge makes it easy to add an integrated support desk, help desk or knowledge base to your Django project with only a few lines of boilerplate code. While we give you a generic design for free, you should just as easily be able to customize the look and feel of the app if you like.

django-knowledge was developed internally for Zapier (see it live here on our support page). Or, check out a plain, live demo.

At a glance:

  • Turn common questions or support requests into a knowledge base.
  • Control who sees what with simple per object view permissions: public (everyone), private (poster & staff), or internal (only staff).
  • Assign questions and answers to categories for easy sorting.
  • Staff get moderation controls or they can use the familiar Django admin to handle support requests.
  • Allow anonymous questions, or require a standard Django user account (the default).
  • Included base templates and design with prebundled HTML and CSS.
  • Optionally alert users of new responses via email (or your own alert system).
  • BSD license.

Links:

Screen Shots:

a common thread viewed by anonymous user

a common thread viewed by a moderator (staff)

ask form

the home page

search results with ask form at bottom

100% coverage on tests

About

Add a help desk or knowledge base to your Django project with only a few lines of boilerplate code.

Topics

Resources

License

Stars

Watchers

Forks

Packages

No packages published