Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Update to new OSTicket Support links #608

Merged
merged 2 commits into from
Jan 14, 2025
Merged

Conversation

elanasparkle
Copy link
Contributor

Updating to the new create a ticket support links.

image

Updating to the new create a ticket support links.
@elanasparkle
Copy link
Contributor Author

Ticket is here, don't have access to add it to anything or anyone.
#607

@jamesros161
Copy link
Contributor

FYI.... The "create a ticket" option only shows for users who do not have a "reseller" license. IE, users who didn't receive their connect key from IMH or DH. Reseller users from IMH for example, see this instead:
image

@@ -77,12 +77,12 @@
wp_kses(
/* translators: 1: HTML anchor for the URL address for BoldGrid Central, 2: HTML anchor close tag.. */
__(
'You can receive premium support using %1$sBoldGrid Central%2$s',
'Create a ticket at %1$ssupport.boldgrid.com%2$s',
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Please change this to something like this:
Create a ticket with %1$sBoldGrid Support%2$s
rather than having 'support.boldgrid.com' be the link text.

@cssjoe cssjoe merged commit da72145 into BoldGrid:master Jan 14, 2025
2 checks passed
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

Successfully merging this pull request may close these issues.

3 participants