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Small typographical changes
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ConscritNeuneu committed Oct 17, 2023
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4 changes: 2 additions & 2 deletions spec/getting-started.md
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Expand Up @@ -569,7 +569,7 @@ POST in such cases and thus support privacy by design.
IRT stands for _integrated rail ticket_ and stands for a group of products where
the admission includes a seat as reservation. For example given, IRT are
available on Eurostar or Thalys trains which basically act as any airplane where
you can only enter is you have a reserved seat.
you can only enter if you have a reserved seat.

The way they are modelled in OSDM are as _admission_ with an _included
reservation_, i.e., the seat reservation have an `"optionality": INCLUDED`. The
Expand All @@ -591,7 +591,7 @@ fares) on their trains.
### When to pass in which passenger attributes?

We take special care not to violate passenger personal rights and build in
privacy by design. Thus we collect as few information as possible at every step,
privacy by design. Thus we collect as little information as possible at every step,
i.e. only the attributes absolutely necessary to fulfill the operation are
gathered. To indicate which information is needed there is a
`requestedInformation` attribute which express the information needed expressed
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50 changes: 25 additions & 25 deletions spec/requirements.md
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Expand Up @@ -30,8 +30,8 @@ given business process can be transferred between the parties involved.

### Requirements on Passenger

A passenger is the person travailing on a vehicle. A passenger must not
necessarily be the person who has bought the booking, i.e. the customer.
A passenger is the person travailing on a vehicle. A passenger may not
necessarily be the person who has performed the booking, i.e. the customer.

A passenger has a gender (male, female or X) and date of birth. A passenger can
own reductions, most often in the form of cards.
Expand Down Expand Up @@ -61,7 +61,7 @@ if this is supported by the transport vehicle.
A location uniquely identifies a place in space. A location can be of type
station, point-of-interest, address or geo-coordinate.

For railway stations the UIC code station codes most be supported.
For railway stations the UIC station codes most be supported.

To support other means of transportation the types can potentially be extended.

Expand Down Expand Up @@ -129,11 +129,11 @@ for some combinations of TGV and TER in France an offer must support referencing
two products. Additionally, an included reservation does not reference a
product.

An admission might be linked mandatorily or optional to one or more reservations
An admission may be linked mandatorily or optionally to one or more reservations.

#### Requirements on Reservation

A reservation provides the right to sit or lay on dedicated place in a vehicle
A reservation provides the right to sit or lay on dedicated place in a vehicle.

A reservation has a price.

Expand Down Expand Up @@ -266,8 +266,8 @@ reference the offer parts covered by the fulfillment.

A fulfillment must reference fulfillment documents (aka. tickets). Fulfillment
documents in form of a UIC PDF ticket most be supported by all parties. A
fulfillment is provided for a specific FulfillmentType (e.g. CIT_PAPER) and
FulfillmentMedia specifying the format (e.g. RCT2).
fulfillment is provided for a specific FulfillmentType (e.g. `CIT_PAPER`) and
FulfillmentMedia specifying the format (e.g. `RCT2`).

**In distributor mode only:** A fulfillment may reference fulfillment items such
as visual security elements, additional bar codes or control key.
Expand Down Expand Up @@ -314,21 +314,21 @@ Exchange may be supported by all parties.

_Optional requirement_

If supported by the underlying system, it most be possible to change of seat
If supported by the underlying system, it must be possible to change of seat
after the booking is confirmed and fulfilled. This change can either be free or
a fee can be requested from the carrier.
for a fee when requested by the carrier.

The following scenario exist:
The following scenarii exist:

1. Specific seat and coach requested: Optionally, a seat map can be requested,
1. Specific seat and coach requested: optionally, a seat map can be requested,
so that the user knows which seat is available. The user can then select a
specific coach and seat number.
2. Near to a given seat: The user provides in the request a seat number he
wishes to be seated next to.
3. Seat preferences: The user provides seat arrangement such as window, aisle
etc…

Some providers give the possibility to up sell to a better seat after booking.
Some providers give the possibility to up-sell to a better seat after booking.
This is an adjacent but not equivalent case, as the change of seat should not
affect allocation or update the inventory.

Expand Down Expand Up @@ -358,18 +358,18 @@ or parts of it (e.g. in case of a return trip) where the service has not been
provided as promised. This includes:

- Delays of trains
- In case the train was not restricted to specific trains this includes also
- In case the fare was not restricted to specific trains this also includes
trains which were not mentioned in the trip of the booking
- A description of the cause is needed delayed trains incl. the delay, missed
connections, cancelled trains,...
- Abandoned travel (e.g. in case of a return, subsequent trains,..)
- Service derogation (e.g. first class not available, ...)
connections, cancelled trains,
- Abandoned travel (e.g. in case of a return, subsequent trains,)
- Service derogation (e.g. first class not available, )

It must be possible to provide documentation to support the claim (e.g. scanned
manual remark of train staff) (Alternatively require exchange via **UIC
90918-4**).

It must be possible to demand the that the claimed amount is issued as a voucher
It must be possible to demand that the claimed amount is issued as a voucher
or transferred to a bank account.

It must be possible to lookup the status of the claim made.
Expand All @@ -382,7 +382,7 @@ It must be possible to inform the distributor / fare provider that the payment
was made and the claim is settled.

It must be possible for a distributor to inform the fare provider that the claim
was accepted because the fare provider missed a legal time line to handling the
was accepted because the fare provider missed a legal timeline to handling the
claim.

### Requirements on Reimbursements
Expand All @@ -394,12 +394,12 @@ must prove that he has not or only partially used the ticket.
A partial use might be a only a part of the trip was traveled or only some of
the travelers were traveling or a combination of both.

The non use of a ticket might be proven by documents that were provided to the
customer/traveler on a train or at a station. This prove can also be provided in
The non-use of a ticket may be proven by documents that were provided to the
customer/traveler on a train or at a station. This proof can also be provided in
electronic form by a carrier.

The customer must be able to make his claim via a retailer to the disributor
which needs to request the reimbursement from the involved carriers.
The customer must be able to make the claim via a retailer to the disributor
who needs to forward the request to the involved carriers.

## Functional Requirements of a Distributor

Expand Down Expand Up @@ -542,7 +542,7 @@ List of classes allowed in the ticket. Railways use different notions and names
on service classes on their trains. A common type is needed to combine different
levels of service from different railways.

There needs to be a marketing name for the class.
A marketing name is required for the class.

Service class is optional for transportables

Expand Down Expand Up @@ -766,7 +766,7 @@ A name of the fare needs to be provided.

### Requirements on the after sales conditions

After sales conditions define fees to be taken in case of an after sales
After sales conditions define fees to be taken in case of an aftersales
transaction on behalf of a customer. The after sales transactions considered
are:

Expand Down Expand Up @@ -838,7 +838,7 @@ _Decision_: The solution should be independent from the timetable.
#### Indication of train links on the ticket

Tickets might be linked to the use of specific trains even in case there is no
reservation. There are different options on how to indicate this restriction:
seat reservation. There are different options on how to indicate this restriction:

- DB solution: The train information replaces the corresponding route part

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