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# CTX-Jira-Service-Desk
This module allows users to interact with Jira Service Desk by creating, deleting, updating, resolving and getting details of issues.
# CTX-Jira-Service-Desk Cortex Module
<Module Details>

The module allows users to perform the following functionality:
* Encrypt Jira username and password
* Create Jira Issue
* Edit Jira Issue
* Get details of Jira issue
* Resolve Jira issue
* Delete Jira issue

## Table of Contents
1) [Dependencies](#dependencies)
* [Cortex Version](#cortex-version)
* [OCIs](#ocis)
* [Files](#files)
* [Other](#other)
2) [Installation](#installation)
3) [How to use](#how-to-use)
4) [How you can contribute](#how-you-can-contribute)
5) [Versioning](#versioning)
6) [Licensing](#licensing)


## Dependencies
### Cortex Version
This version of the CTX-Jira-Service-Desk module was developed in Cortex version 6.5. Some functionality may not be available on different verions of Cortex.

### Jira Version
This version of the CTX-Jira-Service-Desk module was tested using a server with Jira Service Desk version 8.2.0 installed. Some functionality may not be available on different versions of Jira Service Desk.

### OCIs
The module requires the following Cortex OCIs:
* PowerShell
* HTTP

### Files
The CTX-Jira-Service-Desk module requires the following files:
* [CTX-Jira-Service-Desk.studiopkg](https://github.com/CortexIntelligentAutomation/CTX-Jira-Service-Desk-/releases/download/1.0/CTX-Jira-Service-Desk.studiopkg)

## Installation
Details of the installation can be found in the [CTX-Jira-Service-Desk Deployment Plan](https://github.com/CortexIntelligentAutomation/CTX-Jira-Service-Desk/blob/master/CTX-Jira-Service-Desk%20-%20Deployment%20Plan.pdf).
## How to use
A detailed User Guide has been provided with instructions on how to use the flows/subtasks, available [here](https://github.com/CortexIntelligentAutomation/CTX-Jira-Service-Desk/blob/master/CTX-Jira-Service-Desk-%20-%20User%20Guide.pdf). Configuration of subtask inputs and outputs are detailed in notes on the subtask workspace.

## How you can contribute
Unfortunately, we cannot offer pull requests at this time or accept any improvements.

## Versioning
CTX-Jira-Service-Desk-With-Details has the following versions, starting with the most recent:<Module Version History>

## Licensing
All functionality within this module is licensed under the [Apache 2.0 License](https://www.apache.org/licenses/LICENSE-2.0).

Copyright 2019 Cortex Limited

Licensed under the Apache License, Version 2.0 (the "License");
you may not use this file except in compliance with the License.
You may obtain a copy of the License at

http://www.apache.org/licenses/LICENSE-2.0

Unless required by applicable law or agreed to in writing, software
distributed under the License is distributed on an "AS IS" BASIS,
WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
See the License for the specific language governing permissions and
limitations under the License.

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