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Added prerequisite to upgrade to copy encrption key to LB
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Donna-Marie Smith committed Nov 27, 2024
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---
title: "Prerequisites"
linkTitle: "Prerequisites"
description: "Information about the prerequisites required before starting the upgrade."
weight: 10
---

# {{< param title >}}

The prerequisites required to be considered before starting the upgrade.

## Encryption Requirements

{{% alert title="Note" %}}This step is only required if the load balancer installed is the load balancer that is included with the {{% ctx %}} software.{{% /alert %}}

1. On one of the Application Servers:
1. On the Start menu, choose `Run`.
1. In the open box, enter `regedit.exe`. You must have administrative credentials to run regedit.exe.
1. In the Registry Editor, locate the registry value `Key` which can be found at the following location `HKEY_LOCAL_MACHINE\SOFTWARE\Innovise\Cerberus`.
1. Copy the value of `Key` and save it to a known location.
1. On the Load Balancer Server:
1. On the Start menu, choose `Run`.
1. In the open box, enter `regedit.exe`. You must have administrative credentials to run regedit.exe.
1. In the Registry Editor, navigate through the subkeys to `HKEY_LOCAL_MACHINE\SOFTWARE\Innovise\Cerberus`. If any of the subkeys do not exist create them repeating for each subsequent folder:
* Right click on the parent folder.
* Select `New`.
* Select `Key`.
* Set the name to be the subkey that you are creating e.g. `Cerberus`.
1. Under the `Cerberus` folder locate the registry value `Key`. If the registry value does not exist create it:
* Right click in the right window.
* Select `New`.
* Select `String`.
* Set the name to be `Key`.
1. Set the value of `Key` to be the value copied from the Application Server in Step 1.4:
* Double click on the registry value `Key` to open the Edit dialog.
* Set the value.
* Click `OK`.

## Next Steps?

1. [Upgrade Application Servers and Load Balancer][]

[Upgrade Application Servers and Load Balancer]: {{< url path="Cortex.Guides.UpgradeCortex.2024.9to2024.11.MultipleServerWithHA.UpgradeApplicationAndLoadBalancerServers" >}}
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# {{< param title >}}

This guide describes how to upgrade the Application Servers and Load Balancer Server from 2024.9 to 2024.11.
This guide describes how to upgrade the Application Servers and Load Balancer Server from 2024.9 to 2024.11. Please ensure that the [Prerequisites][] have been completed before starting this upgrade.

## Make Installation Artefacts Available

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1. [Upgrade Web Application Server][]

[Prerequisites]: {{< url path="Cortex.Guides.UpgradeCortex.2024.9to2024.11.MultipleServerWithHA.Prerequisites" >}}
[Upgrade Web Application Server]: {{< url path="Cortex.Guides.UpgradeCortex.2024.9to2024.11.MultipleServerWithHA.UpgradeWebApplicationServer" >}}
1 change: 1 addition & 0 deletions data/urls.toml
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UpgradeFlows = "/docs/guides/upgrade-cortex/advanced/upgrade-flows"
[Cortex.Guides.UpgradeCortex.2024.9to2024.11.MultipleServerWithHA]
MainDoc = "/docs/guides/upgrade-cortex/2024.9-to-2024.11/multiple-server-with-ha/"
Prerequisites = "/docs/guides/upgrade-cortex/2024.9-to-2024.11/multiple-server-with-ha/prerequisites"
TryItOut = "/docs/guides/upgrade-cortex/2024.9-to-2024.11/multiple-server-with-ha/try-it-out"
UpgradeApplicationAndLoadBalancerServers = "/docs/guides/upgrade-cortex/2024.9-to-2024.11/multiple-server-with-ha/upgrade-application-and-loadbalancer-servers"
UpgradeDebugger = "/docs/guides/upgrade-cortex/2024.9-to-2024.11/multiple-server-with-ha/upgrade-web-application-server/upgrade-debugger"
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