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This project applies survival analysis to IBM's Telco Customer Churn data to investigate when customers are likely to churn and identify the key factors influencing this behavior. By understanding the timing and reasons behind customer churn, we aim to gain valuable insights into customer behavior.

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Emidouni/Survival-Analysis-Project-Telco-Customer-Churn-

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The file Survival_analysis_report_groupe8.pdf contains the methodology and various survival analysis methods applied, along with their interpretations. Please take the time to review this document for a comprehensive understanding of the analyses performed.

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This project applies survival analysis to IBM's Telco Customer Churn data to investigate when customers are likely to churn and identify the key factors influencing this behavior. By understanding the timing and reasons behind customer churn, we aim to gain valuable insights into customer behavior.

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