Publish page-level feedback standard to research phase

standards/page-level-feedback.md

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+---
+layout: layouts/page-single
+tags: standards
+title: Page-level feedback
+why: Allowing users to report content issues helps agencies identify potentially outdated, inaccurate, or unclear content, ensuring that government websites are accurate, user-friendly, and up-to-date.
+status: Research
+description: We're researching the value of adding page-level feedback to all .gov.
+date: "2025-02-24"
+github_discussion_number: 271
+join_the_conversation_name: page-level feedback
+permalink: /standards/page-level-feedback/
+redirect_from: /standards/page-level-feedback/
+---
+
+## Status
+
+{% include "_includes/status/research.html" %}
+
+## Standard
+
+Collect page-level content feedback on federal websites.
+
+## Why
+
+Allowing users to report content issues helps agencies identify potentially outdated, inaccurate, or confusing content, ensuring that government websites are up-to-date, accurate, and user-friendly.
+
+## Research questions
+
+- How are agencies currently collecting and using page-level content feedback?
+- What level of standardization is needed for successful implementation across federal websites?
+- How do users expect to interact with page-level content feedback mechanisms?
+- How can agencies balance standardization with flexibility based on their unique needs?
+- What challenges do agencies face in implementing feedback mechanisms, and how can these challenges be addressed?
+- How might expanding feedback to all pages affect user engagement and agency processes?
+- What role does the feedback play, and how do agencies currently use it to improve content?
+- Is the page-level feedback component sufficient for agencies to gather all the necessary information about a website? Does it address the questions a web manager might have if they receive a 'no'?
+- What questions, if any, would further aid agencies in researching this standard?
+
+## Read more
+
+- [How USAGov uses data to improve content (USA.gov)](https://blog.usa.gov/how-usagov-uses-data-to-improve-content)
+- [State of California Design System: Page-level feedback](https://designsystem.webstandards.ca.gov/components/page-feedback/readme/) 
+- [State of New Jersey Off of Innovation: Feedback Widget](https://innovation.nj.gov/projects/feedback-widget/)
+
+## Feedback
+
+{% include "_includes/join-the-conversation.html" discussion_number: github_discussion_number name: join_the_conversation_name %}