Skip to content

Commit

Permalink
Update incident-response-checklist.md (#592)
Browse files Browse the repository at this point in the history
Adding embedded links in two places in the Messenger section.
  • Loading branch information
nick-soutouras authored Jul 26, 2024
1 parent cdd068d commit 27a7057
Showing 1 changed file with 2 additions and 2 deletions.
4 changes: 2 additions & 2 deletions _articles/incident-response-checklist.md
Original file line number Diff line number Diff line change
Expand Up @@ -128,12 +128,12 @@ These additional roles are external to, and highly engaged with, responders in t
## Messenger
### Initiate
1. For public impacting incidents, post initial incident notice following StatusPage Process
1. Situation Report (sitrep) ticket created in identity-security-private repo
1. Situation Report (sitrep) ticket created in [identity-security-private](https://github.com/18F/identity-security-private) repo
1. Create email notice to GSA IR, ISSM, ISSO using the [Incident Response - GSA IR Email Template](https://docs.google.com/document/u/0/d/16h4gDq9JeW8JBhBDswSvoGRWx6qQvX_4spyEZVbjlcA/edit)
1. Once the situation is assessed, ping @login-comms-oncall with brief triage summary

### Assess
- Check the Incident Comms Playbook every 30 minutes
- Check the [Incident Comms Playbook](https://docs.google.com/document/d/1kG7LXaEThJFJfCVP3jnimEvqbHKlFNvJ_PokZkpu1K8/edit#heading=h.vjtsg6mj5w6c) every 30 minutes
- Update the platform [StatusPage]({% link _articles/statuspage-process.md %}#update) (if an incident is posted) every 30 minutes

### Contain
Expand Down

0 comments on commit 27a7057

Please sign in to comment.