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Content updated per PR comments
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jonathanbobel committed Mar 13, 2024
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8 changes: 4 additions & 4 deletions app/templates/views/guidance/index.html
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Expand Up @@ -41,7 +41,7 @@ <h2 class="padding-top-1" id="format-content">Format your content</h2>
<h3>To create and format your message</h3>
<ol class="list">
<li>All messages start from a template</li>
<li>Click <a href={{ url_for('.choose_template', service_id=current_service.id) }}>Send Messages</a>. You'll see existing templates.</li>
<li>Click "<a href={{ url_for('.choose_template', service_id=current_service.id) }}>Send Messages</a>". You'll see existing templates.</li>
<li>Add a new template or choose an existing template and select Edit.</li>
</ol>

Expand Down Expand Up @@ -82,7 +82,7 @@ <h3>To personalize your content</h3>

<h4>Example</h4>
<p>To personalize with the recipient's first name and include a reference number:</p>
<p class="padding-2 bg-base-lightest">State WIC: Hello ((first name)), your reference is ((ref number)). Please provide this number when you call 123-123-1234 to make an appointment.</p>
<p class="padding-2 bg-base-lightest">State WIC: Hello ((first name)), your reference is ((ref number)). Please provide this number when you call 555-123-1234 to make an appointment.</p>

<p>Note that variations in the length of personalized content can impact the length of specific messages, and may affect
the number of parts used.</p>
Expand All @@ -109,7 +109,7 @@ <h4>Examples</h4>
<li>
If you want to make people who are homebound aware of the option of virtual visits (but not other message recipients):
</br>
<p class="padding-2 bg-base-lightest">State Medicaid: Please call 123-123-1234 to schedule an appointment. ((homebound??Virtual visits are available.))</p>
<p class="padding-2 bg-base-lightest">State Medicaid: Please call 555-123-1234 to schedule an appointment. ((homebound??Virtual visits are available.))</p>
</li>
<li>
If you want to send a messages in different languages to different recipients:
Expand Down Expand Up @@ -234,7 +234,7 @@ <h3>Examples</h3>
</li>
<li>Auto-response text:
</br>
<p class="padding-2 bg-base-lightest">State Agency: This number is unmonitored. To contact us, call us at 123-123-1234. We will never ask for personal details
<p class="padding-2 bg-base-lightest">State Agency: This number is unmonitored. To contact us, call us at 555-123-1234. We will never ask for personal details
in a text. If you have questions about how to protect your privacy, see statename.gov/privacy.</p>
</li>
</ol>
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