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Seed dashboard #661
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Seed dashboard #661
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Just some changes on how to raise an issue.
images/seed-dashboard/comp-check.png
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nit: I might want to change this screencap, since the serial number and device name technically don't match the convention we have.
Not a biggie, I am ok to put this change out tomorrow AM
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>**Tip:** Click the triangle to view the answer. | |||
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<details> | |||
<summary style="font-size:18px">How does SEED dashboard work? </summary> | |||
<summary>How does SEED dashboard work? </summary> | |||
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SEED Dashboard extracts data from the respective components of SEED, including TechPass, Cloudflare, Microsoft Defender, and Intune. This data is used to present an overall view of the device's security status. Users can also utilise the dashboard to determine how they can rectify security issues and regain access to SEED-protected applications. |
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Eh did there use to be Tanium here?
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SEED Dashboard extracts data from the respective components of SEED, including TechPass, Cloudflare, Microsoft Defender, and Intune. This data is used to present an overall view of the device's security status. Users can also utilise the dashboard to determine how they can rectify security issues and regain access to SEED-protected applications. | ||
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</details> | ||
<br> | ||
<details> | ||
<summary style="font-size:18px">How do I report a potential security issue? </summary> | ||
<summary>How do I report a potential security issue? </summary> | ||
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Go to the icon on the top right-hand corner of the SEED Dashboard and click **Report issue**. You will be redirected to the service request page. We will respond to your queries within three business days. |
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The icon is in the bottom right-hand corner now. Can use the screenshots I mentioned here.
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Go to the icon on the top right-hand corner of the SEED Dashboard and click **Report issue**. You will be redirected to the service request page. We will respond to your queries within three business days. | ||
</details> | ||
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<details> | ||
<summary style="font-size:18px">I received a notification regarding suspicious and malicious behaviour on my SEED device, what should I do? </summary> | ||
<summary>I received a notification regarding suspicious and malicious behaviour on my SEED device, what should I do? </summary> | ||
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Log in to SEED dashboard and view the security issues listed. Step-by-step instructions are included to guide you to solve the issues. |
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"... step-by-step instructions are included to guide you to solve the issues"
There are two sets of instructions being referred to here. One at the bottom left hand corner of the summary page and one more on the respective remediation page. Not sure if we want to re-word this?
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