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charlygott committed Dec 10, 2024
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Expand Up @@ -152,6 +152,24 @@ If the Microsoft Authenticator app is on the device before enrollment begins, en

To get around this issue, the device user must uninstall the Microsoft Authenticator app and restart enrollment.

### Enrollment fails because of issues with the service discovery
If the service discovery mentioned in the [Prerequisites](#prerequisites) have not been configured correctly, users will notice the following error message:

* Title: Sign-in Failed
* Description: Your Apple ID does not support the expected services on this device. Contact your administrator to sign in.

In order to solve this issue, make sure that your webserver is hosting the service discovery file with the content type set to `application/json`.
You can validate that by running the following commands:
```cmd
curl -I "https://contoso.com/.well-known/com.apple.remotemanagement"
```

```cmd
curl -I "https://contoso.com/.well-known/com.apple.remotemanagement?user-identifier=firstname.surname@contoso.com&model-family=iPhone"
```

Both of these commands should return `Content-Type: application/json`

## Next steps
* For an overview of supported Apple User Enrollment features and management actions in Microsoft Intune, see [Overview of Apple User Enrollment in Microsoft Intune](ios-user-enrollment-supported-actions.md).
* For more information about Apple User Enrollment, see [User Enrollment and MDM](https://support.apple.com/guide/deployment/user-enrollment-and-mdm-dep23db2037d/web) on the Apple support website.
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