Generally, added the new code Chris identified to stop the automatic …

…table of contents being added

Providing NHS numbers
Made 'Numbers' lower case in 'NHS numbers'
Amended first link to API to open in a new tab

Support
Added onboarding team email

Get started
Incorporated the onboarding email into the existing sentence

docs/pages/get-started/get-started.md

@@ -22,8 +22,6 @@ You might want to learn more about:
 
 ## 2. Get in touch to register your interest
 
-If you think NHS Notify is right for your organisation or service, you can get in touch by emailing our engagement team.
-
-<[email protected]>
+If you think NHS Notify is right for your organisation or service, you can get in touch with our engagement team via <[email protected]>.
 
 We'll contact you within 10 working days to find out more about what your service needs.

docs/pages/support/support.md

@@ -27,4 +27,4 @@ If you work in NHS England and want to start using NHS Notify, find out how to [
 
 ## I have questions about NHS Notify
 
-If you work in an NHS England team that’s not currently using NHS Notify and you have further questions, email our engagement team.
+If you work in an NHS England team that’s not currently using NHS Notify and you have further questions, email our engagement team via <[email protected]>.

docs/pages/using-nhs-notify/editing-and-formatting.md

@@ -18,29 +18,19 @@ You can see formatting instructions while you’re editing a template.
 
 Email templates can include:
 
-<!-- no toc -->
-
-- [Formatting options](#formatting-options)
-- [Guidance](#guidance)
-  - [Bullet points](#bullet-points)
-    - [How to add personalised bullet points](#how-to-add-personalised-bullet-points)
-  - [Headings](#headings)
-  - [Horizontal lines](#horizontal-lines)
-  - [Numbered lists](#numbered-lists)
-  - [Page breaks](#page-breaks)
+- [bullet points](#bullet-points)<!-- markdownlint-disable-line -->
+- [headings](#headings)
+- [horizontal lines](#horizontal-lines)
+- [numbered lists](#numbered-lists)
+- [page breaks](#page-breaks)
 
 Letter templates can include:
 
-<!-- no toc -->
-
-- [Formatting options](#formatting-options)
-- [Guidance](#guidance)
-  - [Bullet points](#bullet-points)
-    - [How to add personalised bullet points](#how-to-add-personalised-bullet-points)
-  - [Headings](#headings)
-  - [Horizontal lines](#horizontal-lines)
-  - [Numbered lists](#numbered-lists)
-  - [Page breaks](#page-breaks)
+- [bullet points](#bullet-points)<!-- markdownlint-disable-line -->
+- [headings](#headings)
+- [horizontal lines](#horizontal-lines)
+- [numbered lists](#numbered-lists)
+- [page breaks](#page-breaks)
 
 ## Guidance
 

docs/pages/using-nhs-notify/find-recipients-with-access-or-language-needs.md

@@ -18,9 +18,7 @@ You need to decide whether to message recipients based on their access or langua
 
 ## Sending messages in accessible formats and other languages
 
-We’ll only send messages in accessible formats or other languages if you’ve created templates that meet recipients’ access or language needs.
-
-Read more about sending messages in [accessible formats]({% link pages/using-nhs-notify/accessible-formats.md %}) or [other languages]({% link pages/using-nhs-notify/letters-in-other-languages.md %}).
+We’ll only send messages in [accessible formats]({% link pages/using-nhs-notify/accessible-formats.md %}) or [other languages]({% link pages/using-nhs-notify/letters-in-other-languages.md %}) if you’ve created templates that meet recipients’ access or language needs.
 
 ## Message channel preferences
 

docs/pages/using-nhs-notify/letters-in-other-languages.md

@@ -16,7 +16,9 @@ NHS Notify allows you to message patients and members of the public using other
 
 NHS Notify can support any languages and character sets that are listed in the [Personal Demographics Service (PDS)](https://digital.nhs.uk/services/personal-demographics-service).
 
-We currently support the following languages and their character sets:
+{% include components/details.html
+heading='Languages and character sets we support'
+text='
 
 - Albanian
 - Arabic
@@ -45,7 +47,8 @@ We currently support the following languages and their character sets:
 - Spanish
 - Tamil
 - Turkish
-- Urdu
+- Urdu'
+  %}
 
 {% include components/inset-text.html
   text="You can request additional languages, as long as they’re in PDS. We’ll need to test these languages so make sure you leave enough time for this."

docs/pages/using-nhs-notify/recipients-you-cannot-message.md

@@ -10,17 +10,13 @@ permalink: /using-nhs-notify/recipients-you-cannot-message
 section: Writing a message
 ---
 
-NHS Notify automatically prevents you from sending messages to people who you should not contact. This includes patients with certain information on their records.
+NHS Notify automatically prevents you from sending messages to people who you should not contact. This includes recipients with certain information on their records.
 
-We check the [Personal Demographics Service (PDS)](https://digital.nhs.uk/services/personal-demographics-service) for patients with:
+We check the [Personal Demographics Service (PDS)](https://digital.nhs.uk/services/personal-demographics-service) for recipients with:
 
-- [Flagged records](#flagged-records)
-  - [Sensitive flag (S flag)](#sensitive-flag-s-flag)
-  - [Invalid flag](#invalid-flag)
-- [Exit codes](#exit-codes)
-- [Patient death status](#patient-death-status)
-  - [Formal death status](#formal-death-status)
-  - [Informal death status](#informal-death-status)
+- [flagged records](#flagged-records)<!-- markdownlint-disable-line -->
+- [exit codes](#exit-codes)
+- [a patient death status](#patient-death-status)
 
 You will not be charged for messages we could not send due to information in PDS.
 

docs/pages/using-nhs-notify/tell-recipients-who-your-messages-are-from.md

@@ -14,9 +14,11 @@ It’s important that your recipients know and trust who has sent them a message
 
 You can change the:
 
-- [NHS App sender ID](#nhs-app-sender-id)
-- [Text message sender ID](#text-message-sender-id)
-- [Reply-to email address](#reply-to-email-address)
+- [NHS App sender ID](#nhs-app-sender-id)<!-- markdownlint-disable-line -->
+- [text message sender ID](#text-message-sender-id)
+- [reply-to email address](#reply-to-email-address)
+
+## Return addresses
 
 You cannot change the return addresses of letters. These are set by NHS Notify’s suppliers and are printed on the envelopes.